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          Pure Pest has 1 locations, listed below.

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            • Pure Pest

              200 S Elam Ave Ste 200 Valley Park, MO 63088-2030

              BBB Accredited Business

            Business ProfilePure Pest

            Pest Control
            BBB accredited business

            Additional business information

            Additional Info:
            As of August 1, 2019, this business is under new management.
            See all additional business information

            Contact Information

            200 S Elam Ave

            Ste 200

            Valley Park, MO 63088-2030

            Visit Website
            (314) 222-7378

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            Customer Reviews

            3/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 10/8/2016

            Years in Business: 10

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Pure Pest, LLC is locally owned & operated, offering pest control & disinfecting services for a pest free environment.   The company is available 24/7, same day treatments, free inspections and offers a 60-day pest free environment on most services.  All technicians are trained and qualified.

            Business Details

            Location of This Business
            200 S Elam Ave Ste 200, Valley Park, MO 63088-2030
            BBB File Opened:
            9/1/2016
            Years in Business:
            10
            Business Started:
            9/20/2013
            Business Started Locally:
            2/4/2016
            Business Incorporated:
            8/7/2019
            Accredited Since:
            10/8/2016
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Second Mile Service Industries, LLC
            • Apple Exterminating
            • Mehlville Termite & Pest Control
            • Richardson Pest Control
            • Antimite Termite & Pest Management
            Hours of Operation

            Primary

            M:
            Open 24 Hours
            Business Management
            • Mr. Ben Stegmann, Owner
            • Ms. Stephanie Brown, Creative Director
            • Mr. Clint Ross, Customer Service Specialist
            Contact Information

            Customer Contact

            • Mr. Ben Stegmann, Owner
            • Ms. Stephanie Brown, Creative Director
            • Mr. Clint Ross, Customer Service Specialist
            Additional Contact Information

            Fax Numbers

            • (636) 451-6905
              Primary Fax
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Pest control

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            02/07/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            On April 4th, 2022, I was charged $135 after a technician treated the outside of my home. The charge was for indoor AND outdoor service. I have no idea when a service appointment might be. Rather, the technician called about 20 minutes ahead of time, stating he was on his way. This is inefficient if a customer needs to be home for the service. I am a single father and was just leaving to pick my daughter up from school and didn't have time to wait while the interior of my home was treated. If they provided a date and estimated service window, I would have been happy to make arrangements. Instead, I was charged for a service that never occurred. I have contacted the company several times, but this has yet to be addressed. Today, I spoke to a young lady in accounting and she seemed bewildered. She was to contact a manager, but at this point, I have little faith, which is the reason for this complaint - It has been going on for too long now and I have cancelled further service with them as a result.
            Read More

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Wade W

            02/07/2023

            I have been a customer for about two years now. It was initially ********* **** ********* but was acquired by Pure Pest. My service went downhill after that. My main issue was that I was overcharged for services and only received passive responses from them. I am tired of trying to chase this down, which is why I am at the BBB site. The overcharge was due to them treating the outside of the home yet billing me for the inside as well. I spent $1200 on a ten-year termite treatment that is to be checked once a year (for $100+). That has not been done. After dealing with them today, I have canceled my service, which likely voids that 10-year warranty - That is how frustrated I am with these folks. They didn't seem to care or ask any questions as to why a long-time customer would abruptly leave.
            Read 1 More Customer Review

            Local BBB

            BBB of Eastern & Southwest Missouri & Southern Illinois

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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