8 Customer Reviews
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Review from Alexander H
1 star04/23/2024
Worst experience ever! Dont do it my experience with them has been a nightmare I financed my car with them back in 2017 thinking it would be a great start to build my credit long story short I was making payments on time as soon as I fell behind they harassed me and repossessed my car without even giving me any notice woke up and my car was gone after that I begged them to make my payment before they sold my car and they were just very rude unprofessional and charged me an unreasonable amount almost what the car cost to get it back and when I asked if I could get my belongings out of the car they charged me a 50$ fee that I never paid so I never got my belongings they tried to garnish my pay which made me file a chapter 7 bankruptcy and has been on my credit report ever since because I dont know what to do.
Midwest Acceptance Corp Response
04/26/2024
Thank you for reaching out to us via the BBB portal. Midwest Acceptance Corp is proud to have helped thousands of customers finance automobiles and improve their credit. We are sorry that your experience was not a positive one. If you believe that your credit reporting is not correct, you may dispute reporting directly with the credit reporting agencies, or write to: Midwest Acceptance Corporation, Attn: Credit Dispute Verification, P.O. ****************************. In your request, please identify the inaccurate information, and tell us why you believe it is incorrect. If you have a copy of the credit report that includes the inaccurate information, please send a copy of the report to us as well. Midwest will promptly investigate the matter and notify you in writing of the results, free of charge. Please be advised that company policy prohibits us from changing your credit reporting except in case of error.Thank youReview from Antonio B
1 star01/20/2024
They are very unprofessional they talk to customers very rude and condescending..Ive been working with them since the summer and its been the worst experience ever. Ive been making my payments fell behind because of health issues; caught back up on my payments just for them to repossess my car but I have proof of payments.even when called to get things figured out she was so nasty and act like it was a joke or some type of sport for her ..they will talk at you and try to belittle you and when you speak up for yourself now its an issue . I will never recommend them to anyone looking for a car dont waste your time. When you asks to speak with a manager they will tell you no theres no one else you can speak with or work with. Save yourself the time and energy dont work with them its not worth the hassleMidwest Acceptance Corp Response
01/26/2024
Thank you for your comments. We are sorry you aren't happy with your account, and would happy to speak to you about your concerns. Please call to speak to your account representative, *****************, at **************. Thank you.Review from Jamie L
1 star07/11/2023
The person who handles the garnishments and legal matters was the rudest, most condescending piece of work I have ever encountered. They successfully find a way to play the court systems, and draw out submitting their paperwork to the courts so that the case acquires more interest. According to ******** case net, *** over paid, but according to the vile person I spoke with, I still owe **** dollars because of interest. Scam artists that play the courts. I will never recommend them as a lien holder to anyone. Ive paid more in this garnishment than what the vehicle was ever worth.Review from Jason S
1 star05/04/2023
They talk to customer's unprofessionally. The way they treat customer's is so unprofessional.Review from Tiffany J
1 star04/08/2023
I agree with all the other comments. I bought a car in 2019 and it was a crazy experience to deal with such an unprofessional company. Long story short, was sold a warranty by the dealer that didn't even apply to my car, meaning I couldn't get the entire reason for the warranty repaired for any reason. Not on Day 1,30,60,etc of the warranty or within 1 mile. I know that has nothing to do with the loan company. However, eventually the car broke, surprise surprise, went through a lot getting it fixed, including paying for a rental car for over a month out of pocket. The car broke again, I lost my job, Midwest Acceptance calls about the car payment. I tell them everything about what happened. I only had the car for a little over a year. They didn't care to work with me. I told them, respectfully, I couldn't afford to fix the car again and couldn't afford to pay for a car I couldn't drive, plus one that does drive. They rudely told me that my car wasn't worth the amount of money it would cost to repossess it. I told them I would voluntarily help them figure out how to get the car. They didn't care they said I can keep it and that they would get more money by taking me to court. I still tried to give them the car back easily. I could only afford to get it close to my house because it wasn't running. I got it to a secure spot and let them know where it was. I even helped the guy that eventually picked it up find it and left the key in it. They obviously got the car and sold it for a couple hundred dollars...Review from Rebecca H.
1 star12/16/2022
This company has harassed me from day 1. They will not give you a phone number to contact their supervisor in charge. I have several extremely unprofessional messages from them. Never did I think I would say for a company to come repo a car, this place proved me wrong on that. Reading these reviews it seems I'm not the only person that has had these issues. I will be considering moving forward with a formal BBB complaint. Maybe if enough of us do this something will be done.Review from R. D.
1 star07/20/2022
I bought a **** ***** Blazer back in **** It was repossessed I have been garnished and have pain over 6000$ which is more than fair for a vehicle that prices between 400-3000$ but they want 20000$ and are getting 25% of my pay per check which is more than my actual car payment they are predatorsMidwest Acceptance Corp Response
07/21/2022
Sorry to read that you have not had the best experience with our company. If you would like to discuss settlement options, please call our office. thank you .Customer Response
07/22/2022
I called to see if I could appeal to this companies fairness and decency (I almost choked typing that) the person I talked to was combative and he scoffed at my offer like I knew he would If youre young with no established credit Please please please!!!! Dont buy any car that is financed by these people !Their whole goal is to ruin your lifeReview from Tyger M
1 star08/23/2021
I called today to see if they were going to pick up the car. They were very rude to me. The person who I talked to said "picking up the car will cost more than what it is worth". This is not how you do business. He continued to be rude and told me I will have to wait 30, on hold, so he can find his supervisor. They should be ashamed how their customer service is going.Midwest Acceptance Corp Response
08/25/2021
We spoke to the customer on 8/23, we are unaware of any problems that *** have occurred.
Customer Review Rating
1/5stars
Average of 8 Customer Reviews
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