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Find a Location

A2Z Automotive has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforA2Z Automotive

    Auto Repair
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/17/2024

    Years in Business: 24

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    A 2 Z Automotive is a fully licensed and insured auto repair shop. We have flexible appointment availability. 

    Products & Services

    Car Heater, Auto Air Conditioning, Alternator Repair, Auto Diagnosis, Auto Inspection Stations, Auto Repair, Foreign Auto Repair, Car Tune-Up, Auto Maintenance , Fleet Maintenance, Brake Service, Auto Repair Consultants, Muffler, RV Repair, Transmission, Wheel Alignment, Windshield Repair, Auto Services, 4 Wheel Drive Repair, Brakes, Exhaust Systems, RV Service, Oil Change, 4 Wheel Drive Service

    Business Details

    Location of This Business
    7690 Highway 47, Union, MO 63084-4207
    BBB File Opened:
    10/12/2009
    Years in Business:
    24
    Business Started:
    3/6/2000
    Business Started Locally:
    3/6/2000
    Business Incorporated:
    3/6/2000
    Accredited Since:
    4/17/2024
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • A 2 Z Automotive L.L.C.
    • A 2 Z Automotive
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 PM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 5:00 PM
    Sa:
    8:00 AM - 12:00 PM
    Su:
    Closed
    Business Management
    • Mr. Randy E Batts, Owner
    • Ms. Tina Johnston, Marketing Assistant
    Contact Information

    Principal

    • Mr. Randy E Batts, Owner
    • Ms. Tina Johnston, Marketing Assistant

    Customer Contact

    • Mr. Randy E Batts, Owner
    Additional Contact Information

    Fax Numbers

    • (636) 583-8886
      Primary Fax

    Phone Numbers

    Industry Tip

    BBB Tip: How to prepare your car for winter

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/05/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Complaint Details Unavailable

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Gary L.

    1 star

    02/17/2023

    Excellent mechanical work. The business side engages in predatory practices. They offer "financing" through some company called ******* (which is getting a review next) that will grossly overcharge you twice a month. You can buy a new vehicle for the money they steal from you each month. A2Z will act surprised by the amount and advise you to call ******* to tell them you didn't have the work done, then they will "work with you" to make better payment arrangements. I tried to get a loan through my work's credit union, which failed because a2z wouldn't "be able to find your folder" and never provide the total cost remaining. If you call them enough, they "try" to communicate with *******, but I have found it was a stalling tactic. I had to finally refinance my home loan to get extra money to finally pay a2z (and some hospital bills). Unfortunately, a2z successfully stalled everything for over 90 days, then they DOUBLED the cost owed...so 4 tires, minor engine work, and a safety inspection cost $7000 today. (and now couldn't pay the hospital) I wouldn't urinate on the place if it was on fire. Avoid this place! Push your car past a2z to an overpriced dealership service center because it WILL be cheaper! I went from having all good things to say, to warning all my friends and neighbors to stay away from here unless they want to be financially raped. I hope their excellent mechanic leaves to go work at one of the local reputable garages, and just gets away from this place and their disgusting business practices. It would have cost less to take an über to work and fix the car in my free time when my failed spinal fusion didn't hurt too much. DO NOT be naive and trust this place to stand by their word, like my wife and I did! It is a shame I can't leave negative stars on here! I can only try and warn everyone to learn from the mistake I made in trusting this business...they will just **** you out of the money you didn't have available in the first place!!!

    Local BBB

    BBB of Eastern & Southwest Missouri & Southern Illinois

    BBB Reports On

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