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Find a Location

Autohaus, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforAutohaus, LLC

    Used Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/2/2014

    Years in Business: 13

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Auto Dealer

    Products & Services

    Used Cars, Auto Dealer, Used Car Dealers, Car Dealership

    Business Details

    Location of This Business
    660 S Glenstone Ave, Springfield, MO 65802-3206
    BBB File Opened:
    7/15/2013
    Years in Business:
    13
    Business Started:
    1/1/2011
    Business Started Locally:
    1/1/2011
    Business Incorporated:
    1/1/2011
    Accredited Since:
    10/2/2014
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    9:00 AM - 6:00 PM
    T:
    9:00 AM - 6:00 PM
    W:
    9:00 AM - 6:00 PM
    Th:
    9:00 AM - 6:00 PM
    F:
    9:00 AM - 6:00 PM
    Sa:
    10:00 AM - 4:00 PM
    Su:
    Closed
    Business Management
    • Mr. Wes Garrett, Owner
    Contact Information

    Principal

    • Mr. Wes Garrett, Owner

    Customer Contact

    • Mr. Wes Garrett, Owner

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/17/2022

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Answered
    I purchased a car from this company on 3/2/2022. I spent $30,000 on the car. Not long after the purchase, one thing after another started to go wrong with the car. There was oil leaking, catalytic converters were bad, the spoiler was attached with wood screws and damaged the underside of the car. They also promised me that they would fix the sun roof which they never did. It's still not repaired. I didn't drive the car that much since I work from home. When I have spoken to them they have been quite rude and intimidating. They did their own inspection and it passed and it probably shouldn't have. Because they wouldn't take ownership of the things that were wrong with the car, I paid for repairs out of my my pocket, for a total of approximately $9400.00.
    Read More

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Sean H

    5 stars

    07/07/2023

    I really enjoyed working with **** on purchasing a truck from them. Both *** and **** were professional and worked with me to get the truck I wanted.

    Autohaus, LLC Response

    07/08/2023

    *****, Thanks so much and enjoy the new truck

    Local BBB

    BBB of Eastern & Southwest Missouri & Southern Illinois

    BBB Reports On

    BBB reports on known marketplace practices.

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