Timeshare Cancellation
Real Travel L.L.C.Headquarters
Information and Alerts
Alert Details
This business has 4 alerts.
Government Actions
AG vs Real Travel LLC
On July 6, 2020, Missouri Attorney General Eric Schmitt, announced that his office filed a lawsuit against Brian Scroggs and the following timeshare exit companies under his control. Vacation Consulting Services LLC, VCS Communications LLC, The Transfer Group LLC and Real Travel LLC.
The lawsuit alleges that timeshare exit company employees, at the direction of Mr. Scroggs, solicited large sums of money from customers on the promise to either transfer or terminate consumer timeshare interests within one year or Mr. Scroggs' companies would buy out the interests themselves. On numerous occasions, despite payments from consumers, Mr. Scroggs and his companies failed to provide the promised relief.
In addition to promising consumers relief from their timeshare burdens, the lawsuit alleges that, at different times, Mr. Scroggs and his timeshare exit groups instructed clients to cease making maintenance payments to their timeshares because the exit groups would cover the costs themselves. However, Mr. Scroggs and the exit groups did not make those payments as promised. As a result, many customers have found themselves in arrears with their respective timeshare holding companies.
On January 6, 2023, the
Missouri Attorney General's office obtained a consent judgement against
Vacation Consulting Services, LLC; VCS
Communications, LLC; The Transfer Group, LLC; Real Travel, LLC; and
their owner Brian Scroggs for failing to let consumers out of their
timeshare agreements.
The
defendants agreed to settle their case for $800,000. This figure
includes $700,000 restitution for consumers, $50,000 in civil penalties
and $50,000 to the Missouri Practices Revolving Fund. The judgement
permanently prohibits Scroggs and the other Defendants from marketing or selling third party timeshare exit services in the State of Missouri.
Out-of-Business known or suspected
According to information in BBB files, this business is no longer in business.
Alert 1
On November 4, 2020, BBB issued a press release for Real Travel LLC, this release contains additional information. The link for this release is provided:
Alert 2
The owner of Real Travel LLC, Brian Scroggs, also owns other companies
in the same industry and located at the same address; Vacation Consulting Services and The Transfer Group LLC.
BBB maintains separate profiles for Vacation Consulting Services and The Transfer Group LLC. Although the company purportedly operated out of a Bentonville, AR address, the Attorney General of that state determined it to be a virtual office.
To review BBB's Business Profile for Vacation Consulting Services, click below:
https://www.bbb.org/us/mo/springfield/profile/travel-club/vacation-consulting-services-0734-43179
To review BBB's Business Profile for The Transfer Group LLC, click below:
https://www.bbb.org/us/mo/springfield/profile/timeshare-cancellation/the-transfer-group-llc-0734-45145
Important Information
Additional Info
Mail sent to the business on 06/23/2020 was returned by the U.S. Postal Service as Undeliverable as Addressed.
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