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Business Profile

HOA

Olde World Estates H. O. A.

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Olde World Estates H. O. A.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Olde World Estates H. O. A. has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:05/08/2025

      Type:Billing Issues
      Status:
      AnsweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I live in a community with an HOA. We get regularly every year at the same time, usually the end of February. This is where the problem occurred: I didn&#**;t get anything. I finally got a notification on 3/26 and I mailed the check that very same day. But this time they charged an additional $45 on the bill with interest that would accrue. The pool house is at **************** and that is what they use as the mailing address but no one is there. I called a city attorney to get a phone number. When I called, initially an answering machine was set up and I left a message for "Parker" but no one has returned my call. I know that I&#**;m not the only one this has happened to; my neighbor across the street experienced the same thing.

      Business Response

      Date: 05/27/2025

      It is disappointing to hear that she experienced difficulty locating her invoice, especially as it was previously emailed to all residents, posted multiple times on ********, and mailed directly to residents.

      We will reach out to Ms. ***** directly to communicate and work toward a resolution.

      Customer Answer

      Date: 06/04/2025

      I reject the business response because:

      it says they sent all of the people in the *** a message and posted it on Facebook.  I didn't receive it.  The same thing happened to my neighbor.  I wrote a small note and called twice and so did she and received no response.  I had to reach out to the City of Ozark.  I don't think I will receive anything.  I pick up my mail and pay my bills on time.  Nothing is going to happen with these people. 

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