Business ProfileforSafe N Sound Playground

My son was expelled with 3 days of a behavior improvement plant. He showed progress on the first two days and was expelled on the third day in direct conflict with the daycares policy. They never contacted us to pick up our child or notified us of any issues like we asked them to until they decided to expel him. This daycare did not notify, follow their policy, and actively accrued even minor behavioral infractions until they had enough to justify expulsion. They began documenting general disruptive behavior instead of just physical altercations. There were issues in their facility for months and we were only barely notified two weeks prior to expulsion. Again, my son was put on a behavioral improvement plan and was expelled at his first infraction on day 3. They purposefully waited to accrue 4 documented incidents in 90 minutes when we had previously communicated to notify us at the first incident. Three of the reasons that day that were documented were general defiance to make sure they could have "sufficient" reason to call his expulsion "extenuating circumstances". There was only one physical altercation. I attempted to mitigate this and offer part-time care, or long sit-ins to observe behavior as the daycare had never once called us for behavior issues until the day he was expelled. They never tried to meet with us in person or have a meeting. We did attempt to contact and work with the daycare as they had cared for both of our children for years. Due to no notice provided we are out additional costs making new short term childcare arrangements. I expect a months childcare refunded for the lack of communication and situation we are now being left in.