7 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Lora F
5 stars04/25/2024
Top Tier did a wonderful job with our new walk-in shower. Our installer was very personable, as well as efficient. He communicated very well with us, and we are very pleased with the completed project. They were also very helpful in walking us through the VA paperwork, in order to qualify for a VA ***** for disabled veterans.
Top Tier Kitchens & Baths Response
04/26/2024
We're glad you like the final outcome of your project and we are always happy to serve the veterans who have served our country! Thank you for your service and for choosing to trust us with your bathroom remodeling project!Review from Sandra E
5 stars04/23/2024
I was very impressed with the company. The salesman explained ******************** all my questions fully. Our bathtub and shower was removed, and a new shower was installed. The installer did an excellent job putting in the shower, went into full detail of what products to use cleaning the shower. All bases were covered. I was 100 percent satisfied with the company, and would recommend Top Tier Kitchens and Baths to anyone. S *******Top Tier Kitchens & Baths Response
04/24/2024
We're happy to hear we were able to do a great job for you ******! Thank you for the honest feedback and for giving us the opportunity to improve your home. It's really a blessing to have people like you who appreciate the work we do!Review from Lori C
5 stars04/22/2024
Top Tier is the best! They remodeled a bathroom for me several years ago and the quality products still look as good as new! I'm so pleased with their work that I will be hiring them for a kitchen remodel later in the summer. Clean, professional, quality...everything you want in a contractor!Top Tier Kitchens & Baths Response
04/23/2024
Thank you for hiring us to improve your home! We're looking forward to working with you on your kitchen and are ready to make it what you've always wanted it to be!Review from David W
5 stars04/19/2024
Top Tier did a wonderful job on our new Jacuzzi shower. At first, we did not think we could replace our existing shower stall, but ******* had an alternate idea which worked great! Have had the new shower a few months now, and still love it. Excellent materials, professional workmanship, courteous installers, done in one day, and they left the house just as clean as before they arrived. I highly recommend them.Top Tier Kitchens & Baths Response
04/26/2024
We're glad we were able to help you with your remodeling project by finding a workable solution in your bathroom. You've been a pleasure to work with and we look forward to helping you in the future!Review from John R
5 stars04/10/2024
**** did an excellent job of removing our old ************* His installation of the new walk in shower was done with professionalism and quality work. he was great with letting us know everything he was doing and why. I was quite impressed how one man could get this done in one day. **** is a hard worker.Top Tier Kitchens & Baths Response
04/11/2024
Thank you for trusting us with your Remodeling Project! We're glad that **** was able to meet your standards and deliver a great project for you!Review from Jim T
5 stars06/29/2022
Recently had bathroom remodeled, remove bathtub, install shower, and replace countertop sink, and add two new cabinets.The installer *********************** was very professional great job and completed job on time.Thank you *****: *******************Top Tier Kitchens & Baths Response
04/26/2024
Thank you for the feedback ***! We're glad we were able to help you out with your home improvement project and look forward to working with you again.Review from Shane G
1 star06/29/2022
Worst business I have ever had the displeasure of working with. I have paid $4,000 in FEBRUARY and here i am with my bathroom WORSE off than it was when i called them. For starters, they ordered the wrong size shower pan and still showed up to my house with the WRONG SIZE. Does nobody check with the sales person to make sure everything is correct before even arriving? Hoping i would not notice and just take the wrong size? After pointing this out, they left my bathroom as it was (torn apart) and promised me to "expedite" ordering the "right size". That was over a MONTH ago. Still has not been shipped, and i only know this because I CALLED. They have NEVER reached out to me to keep me in the loop. At this point i simply demanded a refund because i have not received the product that i paid for and my bathroom is unusable. I don't even WANT them to come back after how condescending they were on the phone after i complained about this. I was basically told I'm ******* and they are keeping my money. If i had done a little more research and seen the other bad reviews about this business, I would have NEVER hired them. DO NOT use this business. Waiting for their response saying "well you signed a contract".So the contract allows them to literally NOT do what was promised, and keep the money?So much for the "3 day install" advertised on TV all day.
Customer Review Rating
Average of 7 Customer Reviews
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