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Find a Location

US Automotive, Inc. has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • US Automotive, Inc.

      2445 W Sunshine St Springfield, MO 65807-2249

      BBB Accredited Business
    • US Automotive, Inc.

      1842 N Deffer Dr Nixa, MO 65714-8438

    • US Automotive, Inc.

      330 E Kearney St Springfield, MO 65803-3018

    • US Automotive, Inc.

      1700 W Jackson St Ozark, MO 65721-9172

    Business ProfileforUS Automotive, Inc.

    Auto Repair
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 7 Customer Reviews

    Customer Complaints

    8 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/15/2023

    Years in Business: 37

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Automotive Repair

    Products & Services

    Transmission Services,
    Tire Services,
    Hybrid Services,
    Fleet Services,
    Exhaust Services,
    Engine Services,
    Car Maintenance,
    Auto Electrical,
    AC/Heater Repair,

    Business Details

    This is a multi-location business.

    Find a Location

    US Automotive, Inc. has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • US Automotive, Inc.

        2445 W Sunshine St Springfield, MO 65807-2249

        BBB Accredited Business
      • US Automotive, Inc.

        1842 N Deffer Dr Nixa, MO 65714-8438

      • US Automotive, Inc.

        330 E Kearney St Springfield, MO 65803-3018

      • US Automotive, Inc.

        1700 W Jackson St Ozark, MO 65721-9172

      Location of This Business
      2445 W Sunshine St, Springfield, MO 65807-2249
      BBB File Opened:
      2/1/1987
      Years in Business:
      37
      Business Started:
      11/1/1986
      Business Started Locally:
      11/1/1986
      Business Incorporated:
      12/23/1998
      Accredited Since:
      11/15/2023
      Type of Entity:
      Corporation
      Alternate Business Name
      • US Automotive
      Hours of Operation

      Primary

      M:
      7:30 AM - 5:00 PM
      T:
      7:30 AM - 5:00 PM
      W:
      7:30 AM - 5:00 PM
      Th:
      7:30 AM - 5:00 PM
      F:
      7:30 AM - 5:00 PM
      Sa:
      8:00 AM - 12:00 PM
      Su:
      Closed
      Business Management
      • Mr. Terry L Hyden, Owner
      Contact Information

      Principal

      • Mr. Terry L Hyden, Owner

      Customer Contact

      • Mr. Terry L Hyden, Owner
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: How to prepare your car for winter

      Customer Complaints

      8 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/21/2024

      Complaint Type:
      Customer Service Issues
      Status:
      Answered
      10-10-2023 I paid U.S Automotive $1,818.64 for labor, oil pan, oil pan gasket. 12-12-2023 I paid ****** **** $169.97 because of U.S Automotive. Overall they failed to fix an oil leak and cost me around $2000. I put a full report in a work document attached below. I also have left reviews on facebook and google about my problem. The document below goes into way further detail about this situation.
      Read More

      Customer Reviews

      7 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Abigayl P

      1 star

      04/12/2024

      At the sunshine location of this company: Had my car for over two weeks before they got to it. Had to have it towed since it wouldnt start and would have to have it towed to move elsewhere is what they told me. Charged over $800 for a diagnostic fee to be told nothing was wrong with my car. Tried to discuss the bill and they dismissed me as a woman that knew nothing about cars. Said they could offer financing if I couldnt afford it. My issue is they wouldnt explain the bill AND THEY DIDNT FIX ANYTHING. They Would not discuss further and ***** threatened me with a mechanic lean on the title. Terrible business and terrible customer service.

      Local BBB

      BBB of Eastern & Southwest Missouri & Southern Illinois

      BBB Reports On

      BBB reports on known marketplace practices.

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