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Business Profile

Extended Warranty Contract Service Companies

Guardian Protection Group

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Extended Warranty Contract Service Companies.

Reviews

Customer Review Ratings

2/5 stars

Average of 4 Customer Reviews

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Review Details

  • Review fromJeremy B

    Date: 07/16/2025

    1 star
    For years now I have been getting the same letter saying that my warranty is going to expire soon on a car that I do not own. This is obviously a fraudulent company.

    Guardian Protection Group

    Date: 07/17/2025

    Thank you for your feedback. We understand your concern. Our marketing efforts utilize third-party data, and while rare, incorrect vehicle information can occasionally appear. After reviewing our records, we show that only one notice was ever sent. Had the vehicle been correct, it would have been approaching the end of its factory warranty. You contacted us on 7/10/2025 and were promptly removed from all future marketing. If youd like to provide the correct vehicle information, wed be happy to offer you the highest level of coverage available at competitive rates.
  • Review fromLarry R

    Date: 05/01/2025

    5 stars
    I called. The person that answered my call really helped me. She was wonderful and knowledgeable. ****** **** was her name. She was professional. I'm going to give them Five stars

    Guardian Protection Group

    Date: 06/23/2025

    Thank you for the five-star review! Were glad to hear you had a great experience with our team. Providing knowledgeable and professional service is always our goal. Dont forgetour referral program offers added benefits when you share Guardian Protection Group with friends and family!
  • Review fromGeneva L

    Date: 05/01/2025

    1 star
    Guardian Protection Group collects your money and makes ****** promises then tells you that you cant get your money back. They take your after telling, no money will withdrawn. I was expecting a a letter of termination for a coverage with a sister company. Ive received no letter and called about it more than once. Now, they wont reimburse me after I told them to cancel the coverage.

    Guardian Protection Group

    Date: 06/23/2025

    We appreciate the opportunity to clarify this matter. The customer enrolled with us on 3/28/2025 as a cost-saving opportunity that offered enhanced protection and a maintenance reimbursement benefit. When concerns were raised about a separate policy not being canceled, we provided clear instructions and also explained the process to receive reimbursement for maintenance that had already been completed.After the customer requested cancellation multiple times, we promptly honored that request. Although this made them ineligible for the reimbursement benefit, we have refunded 100% of the money that was put into the policy. We also appreciated the customers follow-up call expressing interest in possibly restarting coverage in the future.We remain committed to honest service and transparent communication.
  • Review fromDave S

    Date: 04/04/2025

    1 star
    Fake auto warrantee extending company has multiple alias and send those letters noting about how your warrentee expired you can extend for 10 ******** website, no company name. QR code leads to phone number that identifies the group name. Has auto VID numbers and make models Avoid

    Guardian Protection Group

    Date: 06/23/2025

    Thank you for your feedback. After reviewing our records, we have no indication that this individual was ever contacted or marketed to by Guardian Protection Group. Additionally, our marketing materials do not contain QR codes, and we do not use deceptive tactics or omit our company name.We take these types of concerns seriously and are committed to transparency in all of our outreach efforts. If you believe you were contacted in error, were happy to investigate further.

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