We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Used Car Dealers

Kay Motors LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Used Car Dealers.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Haifeng L.

    Date: 06/15/2025

    Subject: Kay Motors LLC Sold Me a Bad Car, Then Blocked Me In May 2025, I bought a 2016 Chevrolet with ******* miles from Kay Motors LLC (************************************************************************) for around $5,000. They had me sign an AS IS agreement and gave me an NVP powertrain-only warranty.I test-drove the car, but within two weeks, the thermostat housing and water pump failed. By the third week, the front catalytic converter also went bad.If this had happened after a few months, I mightve accepted it. But this level of failure in under three weeks shows that Kay Motors either knew the car had serious problems or failed to inspect it at all.I tried to call them to ask about the warranty they instantly blocked my number and ignored all my messages. Thats not just poor service its completely dishonest and cowardly.Kay Motors LLC sold me a broken car, gave me a useless warranty, then disappeared when I needed help. They should be investigated, and I strongly warn anyone: do not buy from this place.Honestly, if these problems had appeared three months later, I might have accepted it as unfortunate luck. But this happened within weeks, and Kay Motors behavior after the sale cutting off contact immediately tells me this was intentional. They knew what they were selling, and they had no intention of taking responsibility.Let me be absolutely clear:This is not just bad service it feels like a deliberate scam.The store is tiny and run-down, and I seriously doubt they have the ability to properly inspect any vehicles before putting them on the lot.Their entire business model seems to be: Sell broken cars, push AS IS paperwork, offer a fake warranty, then disappear when problems arise.Kay Motors LLC is dishonest, cowardly, and irresponsible. The fact that they block customers after a simple repair inquiry is proof of guilt.I strongly suggest the anyone never buy anything from them.***********************************************

Kay Motors LLC is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.