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Business Profile

Tree Services

Meyer Tree Service
BBB accredited business seal
BBB Accredited BusinessA Rated by BBB

Reviews

Customer Review Ratings

1.5

Average of 2 Customer Reviews

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Review Details

  • Gene H

    Date: 06/19/2024

    Had an estimate for landscaping project at our address. Person came as scheduled and said she would have the estimate the day after Memorial Day as she came on the Friday before. When we received no reply we called her cell and emailed her at the end of the week but both her cell voice mail and email boxes were full. We waited a week emailed the office to see if something had happened to that person. We were emailed back by the office that the person would be notified of our concern an inquiry about our estimate. Nothing ever came to fruition from this. I would say that there are communication problems with follow up and would not recommend this company for any referrals.

  • Sheila J.

    Date: 08/15/2022

    $10 surcharge for gas is ridiculous due to customer
    service!!! I agreed to pay $500 to have tree trimmed back and then have
    tree growth sawed from fence to stop growth. Estimator told me that
    they would use chemical to kill brush. I was also told by him and tree
    technician that they would leave extra for me to use if there is
    additional growth. Well they didn't leave it. I called customer
    service to inform that I didn't see any extra but whoever the woman was
    that answered had horrible customer service skills and was yelling that
    it is against the law for them to do that. I said well, 2 men from your
    company said that I should get it and I do not know what the law is on
    it. She kept yelling the same thing and then finally spoke to someone
    and he said yes, they would leave a diluted amount for me but it was not
    there AND they never brought it back. I told her that I was placing a
    complaint about this call and she said that she was glad that I was and I
    said I was glad too and discontinued the call. When I received the
    bill it was wrinkled and horrible but had a surcharge for gas of $10.
    Because it is not on the original bill that I signed, they didn't leave
    what they said they would leave and the horrible lady on the phone, I am
    not paying extra. I sent a check of $500 and this complaint.
    Also, the service was 7/19/22 and bill due date was 7/22/2022 and postal
    date stamp was 7/26/22 and I received 8/1/22...WHAT??? Isn't billing
    on 30 day increments (30, 60, 90, etc) not 3 days later.

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