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Find a Location

Burger King has 1 locations, listed below.

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    • Burger King

      10734 Sunset Hills Plz Saint Louis, MO 63127-1219

    Business ProfileforBurger King

    Restaurants

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    10734 Sunset Hills Plz, Saint Louis, MO 63127-1219
    BBB File Opened:
    8/10/2017

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/07/2024

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    Complaint Details Unavailable

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Nate M

    1 star

    08/24/2023

    The worst service and food you will probably ever experience. If I could give 0 stars I would.I've tried this Burger King several times and although on rare occasions its reasonably decent. The majority of the times have been an absolutely horrible experience.My most recent visit I couldn't even give them my order. When I arrived, I was only the second person in line at the drive-thru. It took almost 15 minutes for the person in front of me to just give them their order, and I have no idea how long they were there before me. When they finally gave their order and I pulled up to the kiosk. I was there for about 15 minutes and never heard a word from the speaker. I asked if anyone was there several times and no one responded. I watched 2 people in the second line leave because they were not taking their orders either. Then they took 2 orders from the second line and still would not even respond to me when I finally left.Previous trips to this Burger King saw an average wait time of around 45 minutes to get my food. Half the time the food was cold, so I was basically waiting 45 minutes to receive something that was prepared about 2 or more hours before.The staff are rude and give you the sense you are truly inconveniencing them by ordering from their restaurant, and probably are intentionally forcing customers to wait long durations because they don't want to have to work.Never again!

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