Business ProfileforWest End Management & Leasing Services

They managed my rental at 2727 Pomme Meadows Dr, 63010 until 5/15/23. I had renters from 6/30/22 through 6/30/23. I terminated W.End on 5/15/23 because they were not acting as a responsible fiduciary for my property. They did refund me 50% of the mgmt fee for May. They did not refund me June's mgmt fee of $195.67. When my tenants wanted to terminate their contract, I discovered several issues. One being that they did not photograph the damages done by the prior tenants. The most recent tenant DID take pics and sent to W.End. They lied when I asked if they had any pics, "no". I couldn't tell what, if any damages were done by the current Tennant. I had to refund them their security deposit of $3,545 and pay to fix the damages done by the previous tenants. The previous tenants did not receive a refund of their security deposit and the damage that they did in one year was not considered normal wear and tear. I paid my handyman $5,645 to repair the damage. In talking with the current tenants I find out that the invoice ($390) , that I paid, to ****** **** *****. was never inspected by W. End to validate that the work had been completed and was satisfactorily done. I showed the invoice to my renters and they told me that 90% of the items on my invoice were not completed. In May 2023 I told my property mgr that I would no longer be offering my property as a rental. I was going to sell it. My property mgr asked if he could broker the sale and I told him no, I already had an agent. He asked what price I was going to ask for the house. I told him that I was hoping to put "$350K in my pocket". I later find out that my property manager asked my tenants if they wanted to buy my house for $350K from him. I had not given him permission to sell my property or to ask the tenant if they wanted to purchase. I listed my house and within the first 4 days, I received an offer of $449K.