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Find a Location

Rosen Optometry has 1 locations, listed below.

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    Business ProfileforRosen Optometry

    Optometrist

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    17 Ronnies Plz, Saint Louis, MO 63126-3552
    BBB File Opened:
    1/1/1986
    Years in Business:
    38
    Business Started:
    1/1/1986
    Business Started Locally:
    1/1/1986
    Type of Entity:
    Sole Proprietorship
    Alternate Business Name
    • Medical Eyecare, LLC
    Business Management
    • Ms. Irene Newman, Office Manager
    • Lawrence Ernst OD, Owner/Manager
    Additional Contact Information

    Fax Numbers

    • (314) 843-2021
      Primary Fax

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Stephanie B.

    1 star

    04/14/2022

    I took my youngest daughter there almost a year ago in June. We never received a call that her glasses were ready. When I called to check on them they said they did call and told qqme her dad's #. He never received a call and if they did why didn't they leave a message to call them back. Another situation, took my older daughter to her eye exam appointment on March 17 at 6 pm. She got exam and was prescribed allergy eye drops and told she needed glasses. She picked a pair out and they sat down with her and told us about 3 weeks. I had not heard anything so I called yesterday 4/13/22 and they have no record of us picking out glasses. She has been having headaches and feeling dizzy. I took her to the ER for this prior to eye exam. And now it's happening again. It's 5 weeks today since butappointment. They told me that they would look into it and call me but they never did.

    Rosen Optometry Response

    04/18/2022

    Thank you for your comments. We consider all feedback a training opportunity. We strive for excellence and are sorry that was not your experience. We are sorry for any misunderstanding that *** have occured.

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