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Find a Location

Carpets Plus has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Carpets Plus

      4530 Lemay Ferry Rd # O Saint Louis, MO 63129-1600

    Business ProfileforCarpets Plus

    New Carpet

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    4530 Lemay Ferry Rd # O, Saint Louis, MO 63129-1600
    BBB File Opened:
    10/9/2001
    Years in Business:
    123
    Business Started:
    1/1/1901
    Business Started Locally:
    1/1/1901
    Alternate Business Name
    • Carpet For Less
    • Yaeger's Paint & Decorating Inc
    • Carpet Outlet
    Business Management
    • Janet Yaeger, President
    Contact Information

    Principal

    • Janet Yaeger, President

    Customer Contact

    • Janet Yaeger, President
    Additional Contact Information

    Fax Numbers

    • (314) 845-8537
      Primary Fax
    • (618) 532-3224
      Other Fax

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/08/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I had carpet installed in my Condo the beginning of August 2022. complaint the company was 2 hours late in arriving and only sent 1 man to do the entire job. the installer was not very good at all and took 2 days to do a 1 day job. the installer took apart my beds to move then into the other room and drug then on the floor and against my newly painted walls and left noticeable damage. Installer put both beds back together wrong & I found 1 pc. of my bed in my laundry room after they left. I have several spots where the seams are very noticeable. Where the seams meet the carpet is flattened down and the finish strips are exposed and you can feel them when you are walking with bare feet. The seams also make a crackling nose when walked on because I say the installer use duck tape and plastic under the carpet at the seams. The owner of the company ***** ****** came to my place and He was not able to make any repairs and he did not seem like he really gave a ****. He just stood there looking at me and did not say a word. I have seen other carpet installs with seams and nothing looks as bad and unprofessional as my job. I would like new carpet laid in the problem areas or at least a refund on my original purchase and I will have someone else make my carpet look good instead of looking like a 12 year old did it for a school project and got a F grade.
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    Customer Reviews

    0 Customer Reviews

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