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Business Profile

New Car Dealers

Sunset Hills Subaru
BBB Accredited BusinessA+Rated by BBB
Visit Website(314) 968-5167Email BusinessWrite a Review

About

Overview

Sunset Hills Subaru

10100 Watson Rd

Saint Louis, MO 63127-1102

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See Hours
Operating Hours
9:00 AM - 8:00 PM
9:00 AM - 8:00 PM
9:00 AM - 8:00 PM
9:00 AM - 8:00 PM
9:00 AM - 8:00 PM
9:00 AM - 6:00 PM
Closed

BBB Accreditation & Rating

Sunset Hills Subaru is BBB Accredited.

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Rating

A+

Reasons for rating

  • Customer Reviews are not used in the calculation of the BBB Letter Grade Rating.
More InformationHow are BBB ratings calculated?

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About This Business

Sunset Hills Subaru provides car sales and automotive services, including new and used vehicle inventory, Subaru Certified Pre-Owned programs, vehicle trade-in appraisals, financing support, maintenance, and parts services. The dealership assists clients by facilitating test drives, arranging finance approvals, coordinating trade-in offers, scheduling service appointments, and conducting recall and multi-point inspections.

BBB Accredited Since: 2/27/2001

Years in Business: 63

Products and Services

New Subaru Vehicle Sales: Offers the latest Subaru models including SUVs, sedans, and hybrids, along with test drives and build-and-price functionality.
Used & Certified Pre-Owned Sales: Provides certified pre-owned and used Subaru models with inspection processes and trade-up options. 
Trade-In Appraisals: Offers online trade value tools and in-person appraisal support as part of the trade-up program. 
Finance & Lease Services: Supports auto loan and lease arrangements, including pre-qualification tools and incentive programs for military and recent college graduates. 
Vehicle Maintenance & Repair: Performs scheduled maintenance, diagnostics, oil changes, tire rotation, brake service, timing belt replacements, and recall repairs. 
Parts Sales & Accessories: Stocks genuine Subaru parts and accessories, offers an online parts ordering tool, and provides support for do-it-yourself installations. 
Service Amenities: Maintains features like free Wi-Fi, customer lounge, beverage bar, kids’ play area, loaner vehicles, complimentary car washes, and technician-assessed vehicle inspections. 

Business Details

Local BBB:
BBB Serving Greater Missouri & Southern Illinois
BBB File Opened:
1/1/1963
Business Started:
1/1/1963
Business Started Locally:
1/1/1963
Date of New Ownership:
6/28/2018
Business Incorporated:
4/16/2018
Type of Entity:
Limited Liability Company (LLC)
Alternate Names:
Webster Groves Subaru
Arches Automotive LLC
Business Management:
Mr. Joe Fichter, Partner
Mr. Ryan Blankenship, General Manager

Additional Contact Information

Principal Contacts
Mr. Joe Fichter, Partner
Mr. Ryan Blankenship, General Manager
Customer Contacts
Mr. Ryan Blankenship, General Manager
Fax numbers
Other Fax: (314) 968-1388
Additional Phone Numbers
Other Phone: (314) 968-5184
Additional Email Addresses
Primary: Email this Business
Social Media

Additional Information

Other Resources
Illinois Car Dealer


Phone Number: 217-782-7817
Missouri Department of Revenue - Car Dealers


Phone Number: 573-526-3669
https://dor.mo.gov/publicreports/dealers_mv_report.txt
[email protected]
Business Categories
New Car Dealers, Used Car Dealers, Auto Services, New Auto Parts, Tire Dealers, Brake Services, Tire Repair, Online Car Dealers, Retread Tires, Battery Supplies, Commercial Tire Services, Engine Equipment, Shock Repair, Battery Rebuild, Hybrid Car Dealers, Tire Retreading Equipment, Battery Charging, Windshield Wipers

Latest Reviews

  • Janice B.

    "Purchased my 2015 Legacy in 2015 brand new. I never took my car anywhere else." ... Read full review

  • Mark L

    "REMOVEDcustomer service. There site only contains AI generated pics." ... Read full review

  • Dwayne B

    "The worst dealership ever i call in speak to multiple people for pricing and oil change I ask them to write the price in my notes I get there it shows I never called in they tell me a completely different price a yr goes by same thing and I explained what happened last time the of course apologize I they tell me one price I get there it's a completely different price from the last time now I'm mad, so I pay it I try it one more time I call in tell them what they told me the previously they told me no this is the price cool I get up there they said a pop up comes on the screen and says they need pricing I went from paying REMOVEDand it was Acutally 150, then they told me it would be 150 I get there it's 180, then they tell me again it's 150 I get there isles 232 they are not to mention I bought my car from here and they have been no help iv had issues with my car since I took it off the lot and they think it's ok hate is a strong word but I hate this dealership."

View all Reviews

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