Name: Spire
Address: 700 Market St, Saint Louis, MO, 63101-1829, US
Telephone: (800) 887-4173

Business Profile

Natural Gas Companies

Spire

Headquarters

BBB Accredited Business A+Rated by BBB

Visit Website (800) 887-4173 Write a Review

Overview

Headquarters

Spire

700 Market St

Saint Louis, MO 63101-1829

View Service Area

See Hours

Operating Hours
Monday	7:00 AM - 5:00 PM
Tuesday	7:00 AM - 5:00 PM
Wednesday	7:00 AM - 5:00 PM
Thursday	7:00 AM - 5:00 PM
Friday	7:00 AM - 5:00 PM
Saturday	Closed
Sunday	Closed

BBB Accreditation & Rating

Spire is BBB Accredited.

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Rating

A+

Reasons for rating

Customer Reviews are not used in the calculation of the BBB Letter Grade Rating.

More Information How are BBB ratings calculated?

Join Trusted Businesses

Become BBB Accredited

About This Business

Spire provides natural gas utility services for residential, commercial, and industrial customers, including natural gas delivery, account management services, billing and payment options, service initiation and transfer requests, energy efficiency programs, financing options, and rebate programs. The company assists customers with establishing natural gas service, managing utility accounts, making payments, accessing customer support, obtaining information on energy-saving programs, and connecting with contractors and equipment financing resources.

BBB Accredited Since: 12/31/1960

Years in Business: 169

Products and Services

Spire offers the following products and services:
Natural Gas Utility Service: Delivery of natural gas for residential, commercial, and industrial properties.
Account Management Services: Online account access for bill payments, payment history review, and service management.
Billing and Payment Services: Payment processing, billing support, payment assistance information, and account-related services.
Start, Stop, and Transfer Service: Requests for new service activation, service disconnection, and service transfers.
Commercial and Industrial Services: Natural gas utility services and account support for business and industrial customers.
Energy Efficiency Programs: Programs that provide information on reducing energy consumption and operating costs.
Rebates and Incentives: Rebate programs for qualifying natural gas equipment and energy-related improvements.
Equipment Financing Programs: Financing options for eligible natural gas equipment purchases and upgrades.
Customer Support Services: Assistance with account inquiries, service requests, and utility-related questions.
Contractor Network Resources: Access to contractor referral resources for natural gas equipment installation and improvement projects.

Business Details

Local BBB:: BBB Serving Greater Missouri & Southern Illinois
BBB File Opened:: 12/31/1960
Business Started:: 1/1/1857
Business Started Locally:: 1/1/1857
Business Incorporated:: 1/1/1857
Type of Entity:: Corporation
Alternate Names:: Laclede Gas Co.; Missouri Natural
Business Management:: Customer Relations, Customer Relations Manager; Adriane Yates, Director of Business Services; Vernita Rodgers, Accounting Manager

Additional Contact Information

Customer Contacts: Vernita Rodgers, Accounting Manager
Fax numbers: Primary Fax: (314) 641-2166
Additional Phone Numbers: Other Phone: (314) 342-0675; Other Phone: (314) 342-0699; Other Phone: (314) 621-6960; Other Phone: (814) 499-5679
Additional Email Addresses: Inquiry: Email this Business
Additional Websites: spireenergy.com/
Social Media: LinkedIn; Twitter

Additional Information

Business Categories: Natural Gas Companies

Latest Reviews

Beth B
"I paid my bill on the 20th of July 2026. It cleared my account on the 22nd." ... Read full review
Lisa M
"Spire came to my home on April 8, 2026 regarding changing the gas meter out. Maybe about three weeks later I gave Spire a call back to see if they can come back out to see why its not running hot." ... Read full review
James W
"I had mistakenly overpaid a bill by $3479 due to a decimal placement on my banking app prior to the Memorial day weekend. The REMOVEDpayment was brought to the attention of both my bank, Together Credit Union,and the public utility, Spire REMOVED, the former telling me there was no way to retrieve the payment, and the latter telling me it would take a month to get my money back, and that it would be in the form of a check, rather than returning the REMOVEDtransaction, which they kept insisting was a Mastercard credit card transaction." ... Read full review

View all Reviews

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.

Cookies on BBB.org

About