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Find a Location

Metro Medspa has 1 locations, listed below.

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    • Metro Medspa

      12608 Lamplighter Square Shpg Ctr Saint Louis, MO 63128-2746

    Business ProfileforMetro Medspa

    Medical Spa

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Metro MedSpa is a full service medical spa serving the St. Louis area. We offer Laser Hair Removal, Botox, Dermal Fillers, Medical Grade Facials and Peels, Microneedling, Body Contouring, Hair Restoration and Sexual Wellness treatments.

    Products & Services

    Metro Medspa is a full service medical spa serving the St. Louis area. In addition to Laser Hair Removal, we also offer Botox, Dermal Fillers, Medical Grade Facials and Peels, Microneedling, Coolsculpting Elite and a full line of Skinceuticals skincare.

    Business Details

    Location of This Business
    12608 Lamplighter Square Shpg Ctr, Saint Louis, MO 63128-2746
    BBB File Opened:
    4/4/2002
    Years in Business:
    22
    Business Started:
    4/4/2002
    Business Started Locally:
    4/4/2002
    Business Incorporated:
    11/25/2017
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    8:30 AM - 5:00 PM
    T:
    8:30 AM - 7:00 PM
    W:
    8:30 AM - 5:00 PM
    Th:
    8:30 AM - 7:00 PM
    F:
    8:30 AM - 5:00 PM
    Sa:
    By Appt. Only
    Su:
    Closed
    Business Management
    • Ms. Katelynn Schoemehl, Owner
    Contact Information

    Principal

    • Ms. Katelynn Schoemehl, Owner

    Customer Contact

    • Ms. Katelynn Schoemehl, Owner

    Industry Tip

    BBB Tip: What to know before visiting a med spa

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/26/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I received three treatments of ******** ***** over a span of 3 to 4 months at a cost of $550 each treatment. The final results did not produce what I was looking to do which was get rid of crows feet or lines around my eyes. I wrote the owner of my dissatisfaction and she wanted to have a phone conversation which I refused so I could have our conversation in writing over ******** *********. She wanted to talk about my expectations and told me that those need to be managed. She also said that my opinion of the results are objective.She said that they do not give any type of refunds for that reason. So if my opinion is objective and her opinion is objective it really doesn’t make any sense. We both clearly disagree on the results and I offered to meet her halfway and I wanted half of my money back and she has not replied. I’d like to add that the first two treatments were not as advanced as the third treatment. ****, the aesthetician said that she did a workshop and learned a new technique to be a little bit more aggressive. So I clearly did not get three treatments that were all equally the same.
    Read More

    Customer Reviews

    0 Customer Reviews

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    Local BBB

    BBB of Eastern & Southwest Missouri & Southern Illinois

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