Business ProfileforNikodem Dental

A month ago I went into the ****** **** office . My husband and I have gone there for years. Sixteen months ago I had a root canal on a molar and a bridge put in. I was having some pain on the other side but the bridge felt loose. They told me I needed a root canal thank crown on the one molar and that I needed to have the bridge cut out and the moral pulled. Oh and bone grafts. I decided to not have the root canal or crown and just have that one pulled also. They told me that my dentist didnt do that that I needed to see this other dentist in the same office. I didnt ask to go to him they told me he had to do it. I had the work done my part of the bill was $3200.00. Only to find out 2 weeks later that my insurance was only going to pay 50% of the precedure because the dentist that I was told had to do it was OUT OF NETWORK. Had I known I would not signed the paperwork they have you sigh. I know thats a patient responsibility to find out if the dentist is in network. For customer service reasons and patients that spent a lot of money there they should have told before hand. I would not have let him do it. But I think they knew that. I think they should pay 25% of the 50% that Im now going to have to pay. Plus I found out they charge twice as much as other dental offices for bone grafts. They charge $800 for each one I had and other Fe to charge $400 for the same thing. After this is all said and done not sure Ill go back. They could let patients know that not all there dentists are the same when it comes to insurance instead of letting patients assume because there in the same office. Horrible customer service.