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Business Profile

Data Communication Equipment

HomeWAV, LLC
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB
Visit Website(844) 394-6639Email BusinessWrite a Review

About

Overview

HomeWAV, LLC

1224 Fern Ridge Pkwy

Saint Louis, MO 63141-4417

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BBB Accreditation & Rating

HomeWAV, LLC is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Rating

A+

Reasons for rating

  • Customer Reviews are not used in the calculation of the BBB Letter Grade Rating.
More InformationHow are BBB ratings calculated?

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About This Business

HomeWAV provides inmate communication services, including video visitation, voice calls, messaging, and tablet-based access to digital resources. The company assists correctional facilities with technology integration, remote communication tools, and secure content delivery. Services include platform setup, system support, and device management for incarcerated individuals. HomeWAV is a family-owned business. 

BBB Accredited Since: 1/4/2017

Years in Business: 15

Products and Services

HomeWAV offers the following products and services:
Video Visitation: Inmate-initiated remote video calls using kiosks and tablets without staff scheduling.
Voice Calls: VoIP-based phone system compatible with mobile devices and jail management platforms.
Messaging Suite: Secure text, image, video, and voice messaging features accessible via tablet.
ComPAS® Tablets: ADA-compliant devices offering communication, education, entertainment, and reentry resources.
HomePAS® Kiosks: In-facility stations for video calls, messaging, and access to digital services.
Educational Content: Courses in literacy, vocational skills, and personal development through tablet access.
Entertainment Access: Streaming of movies, music, games, podcasts, and eBooks.
Facility Support Services: System maintenance, training, and customer support for correctional staff.

Business Details

Local BBB:
BBB Serving Greater Missouri & Southern Illinois
BBB File Opened:
12/29/2016
Business Started:
6/7/2011
Business Started Locally:
2/26/2015
Business Incorporated:
6/7/2011
Type of Entity:
Limited Liability Company (LLC)
Alternate Names:
Home Web Access Visitation
Business Management:
Morteza Shabkehar, CEO

Additional Contact Information

Principal Contacts
Morteza Shabkehar, CEO
Customer Contacts
Morteza Shabkehar, CEO
Fax numbers
Primary Fax: (855) 243-6916
Additional Email Addresses
Primary: Email this Business
Complaint: Email this Business
Inquiry: Email this Business
Sales: Email this Business
Technical Support: Email this Business
Social Media

Additional Information

Business Categories
Data Communication Equipment, Video Conferences, Video Equipment

Latest Reviews

  • John H

    "I just got off a call with REMOVEDat HomeWAV and she was so kind, patient and helpful helping me navigate reestablishing my ID.She went above the normal level of assistance because I needed more." ... Read full review

  • Kathleen D

    "Shout out to REMOVEDwith HomeWAV. REMOVEDis the best!" ... Read full review

  • Caitlin J

    "Deplorable customer service. Absolutely DISRESPECTFUL to INMATES!" ... Read full review

View all Reviews

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