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Find a Location

Nu Way Concrete Forms has 1 locations, listed below.

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    Business ProfileforNu Way Concrete Forms

    Concrete Contractors

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    4190 Hoffmeister Ave., Saint Louis, MO 63125
    BBB File Opened:
    5/25/2001
    Additional Contact Information

    Fax Numbers

    • (314) 544-1656
      Primary Fax

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/28/2023

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Answered
    Me and my husband had rented from this company, we had to rent 2 pieces of equipment in one day because their equipment kept breaking, we had to pay someone out of pocket to cone fix thier equipment, the first piece we had it maybe a total of 45 mins and was working on cleaning our backyard, the tracks popped of twice of this first piece, and then the tracks Shredded, this first piece if equipment also wasn't greased at all, the tracked looked dry rotted but they still let us take it off their lot, so we called and told them what happened they told us to come get another piece of equipment and we wouldn't be charged for the first one, so we did well abt an hour into working with the second piece of equipment the tracks also popped off twice again and once again we had to pay someone to fix that with our own money, and this second piece of equipment also wasn't greased, well we paid the 1200 deposit and then they still charged us 100 more then what was agreed on, I just want my money back for such bad service or the money to be charged correctly!
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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Bruce B

    1 star

    11/22/2022

    Poor customer service. Not honoring a warranty. Purchased a demo Spectra Laser normally priced at $2300 we purchased for $1860 and was informed by the salesman we got a full as new warranty. On the first use the laser was not accurate and the battery drained rapidly. Nu way gave me a rental unit to use and a set of batteries to try in my unit. They informed me the rental would be free. I received a bill for $330 for rental. I returned the demo unit and rental and they sent it off to the company for repair. Then Nu way informed me that I had no warranty so 3 months after purchase they said they would give me my money back for the one I purchased and wanted to charge me full retail for a new laser. I had to buy a cheaper laser to use for the 3 months I was without the Nu way laser. A discounted new unit as a gesture of appreciation for my business and patience would have been acceptable. I have been a customer for over 7 years. ******* ** location.

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