Business ProfileforSTL Excavation

On April 11, 2023 received estimate to repair shower drain , washer stack, the kitchen stack under basement floor, and the floor drain near the stack. employees of this business came to my house on May 2, 2023 to do job. Job was finished quickly, I noticed pipe was big coming out of shower and called the owner **** Petzold and made him aware, and also the floor drain was not replaced. He stated that when they come in to do bathroom, they will cut it down to size, and also stated he would deduct money for the floor drain. I paid him *******. When my contractor came to start bathroom, he said he could not start it as it's the wrong size pipe, they used a 3 inch instead of a 2 inch pipe for shower drain. also stated didn't think the problem was fixed. I had to find a licensed plumber to come, after a long delay due to plumber being busy he came. It was all done wrong and he had to redo the job, the new person I hired had to redo it and stated he used wrong pipe, and didn't fill it in correctly. I had to pay the new guy to redo it. I have reached out to **** Petzold , the owner of ST. Louis Excavation numerous times regarding the situation. He did send the same employee out to look at it, who did it the first time prior to me having to hire the other guy. I wanted **** to come. Never came out. I asked him to refund me ****** what the other guy charged me, he said he would, and I still have not received it. Then told him I should be getting my whole refund and that I'm being generous. I did inform him he can return the full amount as he is not working with me, and I should not have to pay for something that was done wrong, he has never once came and look at the job himself after my complaints. He did not get an inspection on this as well, and I don't think he is licensed to do this work, as I'm just now finding this out Many emails and many texts and still no response. Very poor customer service and workmanship.St ************************************************************************* Clair ************