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Business Profile

Consumer Finance Companies

FTL Finance
BBB accredited business seal
BBB Accredited BusinessARated by BBB
Visit Website(314) 469-8951Email BusinessWrite a Review

About

Overview

FTL Finance

820 S Main St Ste 300

Saint Charles, MO 63301-3306

View Service Area
See Hours
Operating Hours
8:00 AM - 5:00 PM
8:00 AM - 5:00 PM
8:00 AM - 5:00 PM
8:00 AM - 5:00 PM
8:00 AM - 5:00 PM
Closed
Closed

BBB Accreditation & Rating

FTL Finance is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Rating

A

Reasons for rating

  • 19 complaint(s) filed against business
More InformationHow are BBB ratings calculated?

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About This Business

FTL Finance provides financing options for home improvement projects, including programs that support contractors and homeowners. The company assists clients by offering application processing, providing financing program selections, and supplying tools that help facilitate payment solutions for residential improvement projects.

BBB Accredited Since: 6/7/2021

Years in Business: 24

Products and Services

Home Improvement Financing: Provides financing packages for projects such as windows, doors, remodels, additions, HVAC, plumbing, lighting, electrical, appliances, flooring, fencing, and decking.
Contractor Support Tools: Offers registration, program setup options, and resources that enable contractors to present financing options to customers.
Application Processing for Homeowners: Allows homeowners to apply for financing based on financial qualifications and manage accounts through an online portal.
Training Resources: Supplies training materials to help contractors understand and present financing options.

Business Details

Local BBB:
BBB Serving Greater Missouri & Southern Illinois
BBB File Opened:
2/9/2006
Business Started:
4/22/2002
Business Started Locally:
4/22/2002
Business Incorporated:
4/22/2002
Type of Entity:
Limited Liability Company (LLC)
Alternate Names:
FTL Capital Partners, LLC
Business Management:
Lauren Scanio, Senior Customer Service Manager
Number of Employees:
38

Additional Contact Information

Principal Contacts
Lauren Scanio, Senior Customer Service Manager
Customer Contacts
Lauren Scanio, Senior Customer Service Manager
Additional Phone Numbers
Other Phone: (800) 981-9032
Additional Email Addresses
Primary: Email this Business
Sales: Email this Business
Social Media

Additional Information

Other Resources
Illinois Department of Financial and Professional Regulation
320 West Washington Street, 3rd Floor
Springfield IL 62786
Phone Number: 888-473-4858; TTY 866-325-4949
https://idfpr.illinois.gov/
Missouri Division of Finance
Truman State Office Building; Room 630
Jefferson City MO 65102-0119
Phone Number: (573) 751-3242
Fax Number: (573) 751-9192
http://finance.mo.gov/
[email protected]
Missouri Division of Professional Registration
3605 Missouri Boulevard, P.O. Box 1335
Jefferson City MO 65102-1335
Phone Number: (573) 751-0293; TTY 800.735.2966; Voice Relay 800.735.2466
http://pr.mo.gov/
[email protected]
Business Categories
Consumer Finance Companies, Loans, Loan Servicing

Latest Reviews

  • Misty W

    "I've had issues with this company from day one. They dont know how to do their job at all." ... Read full review

  • Carol L

    "REMOVEDis not educated on handling loans. I called them on the day the REMOVEDcompany sent me the billing." ... Read full review

  • Christopher G

    "This company is now calling my wife, who is not on any paperwork I have signed. I don't even remember signing a contract with REMOVED." ... Read full review

View all Reviews

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When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.