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Business Profile

Auto Rentals and Leasing

Rent to Own Auto Centers LP

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Rentals and Leasing.

Reviews

This profile includes reviews for Rent to Own Auto Centers LP's headquarters and its corporate-owned locations. To view all corporate locations, see

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Rent to Own Auto Centers LP has 5 locations, listed below.

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    Customer Review Ratings

    1/5 stars

    Average of 4 Customer Reviews

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    Review Details

    • Review fromAnthony H

      Date: 05/30/2024

      1 star
      They file a claim on my insurance when I returned the car better than what they gave it to me and they are rude and they are a scam they dont fix anything like they said they would and they take and ask for more money than what they told you
    • Review fromMitchell R

      Date: 03/06/2024

      1 star
      It looks like other reviews have a response . Is there a reason the business is not putting a response on this one Curious this may need further legal representation in a class suit. Review fromTasha J 1 star 10/24/2023 I have a flyer were this company states BBB Accredited so I came to write a review but I see its not so I hope this is still posted . When you enter into contract with this company and fail to follow ****************** guidelines. They wont hesitate turning off nor picking up your vehicle. as well as doing whatever is necessary to gain what is owed per the contract. However what if they fail to follow guidelines in the contract. its like owe well they are the business they don't have to follow the contract. when you call they do speak rude & nasty I have recorded staff. I asked several times about what I am owed from this company they failed to follow company outlined contract . They refuse to (pay me) & make it right, after ordered by Judge. THERE IS NO WIN WITH THIS COMPANY THEY ARE NOT FAIR TO CONSUMERS IF THEY ARE CAUGHT IN THE WRONG YOU WILL PAY EITHER WAY....WHETHER ITS LOSS OF YOUR MONEY, VECHICLE, OR GARNISHED WAGES. I will Never refer anyone nor will I ever do Business with this company again a company that makes contracts that are only enforced one sided but signed by both parties.
    • Review fromTasha J

      Date: 10/24/2023

      1 star
      I have a flyer were this company states BBB Accredited so I came to write a review but I see its not so I hope this is still posted . When you enter into contract with this company and fail to follow ****************** guidelines. They wont hesitate turning off nor picking up your vehicle. as well as doing whatever is necessary to gain what is owed per the contract. However what if they fail to follow guidelines in the contract. its like owe well they are the business they don't have to follow the contract. when you call they do speak rude & nasty I have recorded staff. I asked several times about what I am owed from this company they failed to follow company outlined contract . They refuse to (pay me) & make it right, after ordered by Judge. THERE IS NO WIN WITH THIS COMPANY THEY ARE NOT FAIR TO CONSUMERS IF THEY ARE CAUGHT IN THE WRONG YOU WILL PAY EITHER WAY....WHETHER ITS LOSS OF YOUR MONEY, VECHICLE, OR GARNISHED WAGES. I will Never refer anyone nor will I ever do Business with this company again a company that makes contracts that are only enforced one sided but signed by both parties.
    • Review fromKareem b

      Date: 10/20/2023

      1 star
      If i could write this review without aby stars I would have just started this leasing contract the people was very nice at first but, on 10-13-2023 I called in to pay my car note of $270 at 10:05 am that morning i am a teacher so i am very punctual and have the call log printed out from that morning i spoke with **** who is the manager and gave him all of my information credit card number and phone number so to my knowledge the car note was PAID! 5 days later i leave my job from parent teacher confrence my car would not start. i called the next morning and was Cursed out by the short asian woman and called a n***** by her. i asked to transferred i then was on the phone with **** and he stated that "You are a grown a** man you should have called us back to make sure" I had no words for **** and the asian lady. **** went on to apologize later on that day. I will be contacting my lawyer.

      Rent to Own Auto Centers LP

      Date: 10/30/2023

      **************** did call in his payment on or about 10-13-23. The card was ran but was declined. Our team member tried to call **************** back but the number was no good. When **************** received a reminder that his payment was due he called and said he made the payment. Our staff explained that they tried to call him but did not have a good number. To my knowledge there was no name calling and **** did apologize for the comment made to **************** as he was frustrated to be repeating himself over and over again.

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