Business ProfileforKobel Chimney Repair, LLC

On 7 March this year the company installed a chimney cover for $330. On 9 October I reported that birds are getting into the chimney and the cover is gone. The company seemed to not want to help me and assume the cover was blown away in a storm in which they said they would not cover. They made no offer to look for it on the roof. They abruptly ‘told’ me to look for it and let them know; clearly implying they would reinstall it if I found it. On 14 October I found tne cover on the roof, took a picture and out of courtesy didn’t send it by text until Thursday 19 Oct since they are closed on weekends and I was busy at work where my phone is locked up I sent it on 19 Oct. received no answer. Called and left voicemail on then text line to no answer. Called the main line from The receipt which is also online. I answer. Called from work and Left voicemail again on 20 Oct. i received another abrupt text saying to call a cell phone in the office and that someone called me No one called me. I left my work and cell phone numbers. I have remained courteous and patient while a second and third bird got caught in the chimney. No answer ever. No call back ever. Not to text, not to voicemail on either line. I was gone last week and my son caught and released two more birds now five. Fortunately no furniture is broken yet and no birds dead. I returned this week and now a 6th bird at night. Very difficult and all over the house. The company is blatantly refusing to answer the phone, voicemail or Text on any line They don’t care. Seems they never did. Never made any real Attempt to back their work and $330 i paid them For a cover that stayed on no more than 7 months. 100% unresponsive. I have receipt, texts, phone records Photos etc They shld be forced to reinstall pay me for someone else to Do it, or refund me an install price. They are harassing us By refusing to respond as we disrupt our lives to save birds, waste time energy ,stress and risk Breaking furniture