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Business Profile

Retail Stores

Hefner Furniture & Appliance

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Retail Stores.

About

Important information

  • Advertising Review:

    In July 2023, Better Business Bureau questioned Hefner’s Furniture’s website, www.hefnerfurniture.com, which stated:

    • * Everyday low-price guarantee

    According to BBB Code of Advertising, “Despite an advertiser's best efforts to ascertain competitive prices, the rapidity with which prices fluctuate and the difficulty of determining prices of all sellers at all times preclude an absolute knowledge of the truth of unqualified underselling/lowest price claims. Advertisers must have proper substantiation for all claims prior to dissemination. Advertisers can lessen the potential for consumer confusion by appropriate qualifications to any underselling/lowest price claim, such as by stating, if truthful, that the advertiser will meet or beat a lower price. In such circumstances, the advertiser must comply with Section 13.”

    In addition, the Code of Advertising states, ““When using the term “warranty” or “guarantee” in product advertising, the advertiser must clearly and conspicuously include a statement that the complete details of the warranty can be seen prior to sale at the advertiser's location, viewed on the advertiser’s website or, in the case of mail or telephone order sales, made available free on written request.”

    BBB asked the business to modify, substantiate or discontinue its advertising claims.  The business did not respond, and to date has not substantiated or modified the claim.

About This Business

Retail furniture, appliance, home electronics and mattress store. Delivery of merchandise and in-house service repair is also available. 

Products and Services

FURNITURE, MATTRESS SETS, MAJOR APPLIANCES, HOME THEATER ELECTRONICS, HOME DECOR, BEDDING

Business Details

BBB File Opened:
12/20/1996
Business Started:
1/1/1925
Business Started Locally:
1/1/1925
Business Incorporated:
3/6/1991
Type of Entity:
Corporation
Business Management:
Mrs. Fathom Hefner-Riffle, CEO/Owner

Additional Contact Information

Fax numbers
Primary Fax: (573) 785-8810
Other Fax: (573) 431-9070
Additional Phone Numbers
Other Phone: (573) 431-9080
Social Media
Facebook
Instagram

More Resources

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