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Business Profile

Tree Pruning Service

L. Lashly Tree Service

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Tree Pruning Service.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/10/2025

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    After the storm there was tree hanging dangerous over my garage and shed. I contact ***** ******* and he came out give a bid and I accepted the bid. He show up with a bucket truck to cut the tree down and unfortunately he dropped the tree and it damage my neighbors fences on both of our properties. He promise to come back the next day and his bucket truck got stuck in my driveway. As he is trying to get it unstuck he destroys my driveway and yard up. . I have been texting him and his wife several times with no response. I don&#**;t think I owe him anything and don&#**;t want him on my property.

    Business Response

    Date: 04/18/2025

    We have been in constant contact with this customer. We have never sent him a bill and was not planning on it. We had already arranged to have the driveway repaired. The asphalt company had already reached out to him and was set to come and repair it. The asphalt company was fitting him into their schedule. The rest of his claims are not true and he has never brought up anything other than the asphalt damage. Its obvious he never had any intention of paying for the tree work. And thats fine. But to say he never got a response from us is wrong 

L. Lashly Tree Service is NOT a BBB Accredited Business.

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