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About

About This Business

Essence Healthcare provides Medicare Advantage health plans, including HMO and PPO plan options, prescription drug coverage, dental coverage, vision coverage, hearing benefits, transportation benefits, wellness programs, and member support resources. The company assists clients with evaluating Medicare coverage options, enrolling in Medicare Advantage plans, accessing healthcare benefits, managing prescription drug coverage, and obtaining information related to plan features, provider access, and healthcare services.

BBB Accredited Since: 11/25/2013

Years in Business: 23

Products and Services

Essence Healthcare offers the following products and services:
Medicare Advantage Plans: Medicare Part C health plans that combine medical and hospital coverage into a single plan.
HMO Health Plans: Health maintenance organization plans with coordinated healthcare coverage.
PPO Health Plans: Preferred provider organization plans that include in-network and eligible out-of-network coverage options.
Prescription Drug Coverage: Medicare Part D prescription drug benefits included with plan offerings.
Dental Benefits: Coverage for eligible dental services and oral health care.
Vision Benefits: Coverage for vision-related services and eyewear benefits.
Hearing Benefits: Coverage for hearing exams and hearing-related services.
Transportation Benefits: Transportation assistance for eligible healthcare-related activities.
Fitness and Wellness Programs: Health and wellness benefits designed to support member health management.
Medicare Education Resources: Information materials, seminars, guides, and educational tools related to Medicare coverage.
Provider Search Tools: Resources for locating participating healthcare providers and facilities.
Member Support Services: Assistance with enrollment, benefits information, coverage questions, appeals, and plan administration.

Business Details

BBB File Opened:
3/8/2005
Business Started:
1/30/2003
Business Started Locally:
1/30/2003
Date of New Ownership:
11/12/2008
Business Incorporated:
11/12/2008
Type of Entity:
Corporation
Alternate Names:
Essence Inc
Essence Health Care
Essence
Business Management:
Ms. Lisa Slattery, Senior Vice President
Jordan Riegel, President
Number of Employees:
325

Additional Contact Information

Principal Contacts
Ms. Lisa Slattery, Senior Vice President
Fax numbers
Primary Fax: (888) 480-2577
Additional Phone Numbers
Other Phone: (314) 209-2800

Additional Information

Other Resources
NAIC - National Association of Insurance Commissioners - (IL)
NAIC Central Office
Kansas City MO 64106-2197
Phone Number: (816) 783-8500
https://sbs.naic.org/solar-external-lookup/
NAIC - National Association of Insurance Commissioners - (MO)
NAIC Central Office
Kansas City MO 64106-2197
Phone Number: 573-751-4126
https://sbs.naic.org/solar-external-lookup/

Latest Reviews

  • S. B

    "I have never been so upset, frustrated and disrespected by this insurance company I have been trying to reach the meddprime pharmacy I was transferred 14 different times no one has the number everyone is giving me different information. This company customer service REMOVEDthey give you the wrong information and keep you on hold for 30 to 45 minutes and then once youre on the line with someone its not the person you want to speak with I would never ever sign up with this insurance company ever again." ... Read full review

  • Harry G

    "Ive had Essence many years and most of my prescriptions have been filled at no cost to me over those years but starting in 2025 almost all prescriptions are at least $9.00 each which is ridiculous when you are retired and living on a fixed income." ... Read full review

  • ELIZABETH W

    "We were convinced to change to Essence and have had nothing but trouble since. Mom has waited 6 months for a procedure, she's in so much pain and it's very difficult getting appointments." ... Read full review

View all Reviews

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