Reviews
This profile includes reviews for Stark Bro's Nursery & Orchards Co's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 135 Customer Reviews
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Review fromJanice M
Date: 08/01/2025
5 starsI have purchased from Stark Bro for several years. They have always delivered and excellent product. I have several apple trees, plum tree and strawberry plants and other plants over the years. Their warranty on their product is and always has been #1 . ****** *******Review fromJamaica M
Date: 07/28/2025
5 starsI ordered five strawberry plants and two died within a few weeks of planting. I contacted customer service, not only did I get a refund/credit per my choice, but they also helped me set up an account to be able to access my credit. Wonderful customer service!
Stark Bro's Nursery & Orchards Co
Date: 07/29/2025
Thank you so much for your 5-star review! We're sorry to hear that a couple of your strawberry plants didnt make it, but were glad our customer service team was able to assist you quickly and make things right. We truly appreciate your kind words and are always here to help however we can. Happy gardening, and we look forward to serving you again!Review fromJeimy K C
Date: 07/25/2025
5 starsI had a great experience with Stark Bros/******! They responded quickly to my inquiry and handled everything with care and professionalism. When a few of my plants didnt thrive, they stood by their warranty and promptly sent replacementsno hassle at all. Its rare to find a company so committed to customer satisfaction. Highly recommend!Review fromMackenzie H
Date: 07/22/2025
5 starsYou all at Stark are freaking fantastic! Ive created my entire 20 tree (and growing) orchard and most of my ***** patch (at least a dozen types/varieties of berries) from you all and love it. No other customer service that I've worked with comes close, and the quality of the plants is top tier. I once got sucked into a deal that was too good to be true from another company, and because those trees weren't up to the same standard (they died within a few weeks of planting), I'm replacing them with Stark varieties and likely won't bother with any other company as I grow my orchard. I will be doing business with Stark again and again :)Stark Bro's Nursery & Orchards Co
Date: 07/24/2025
Wow thank you so much for your incredible review! Were honored to be part of your growing orchard and ***** patch, and it means the world to hear how much you value our plants and customer service. Knowing you've chosen ********************** trees to replace others and continue building your orchard with us is the highest compliment we could receive. Were so grateful for your trust and loyalty, and we can't wait to keep growing with you for years to come!Review fromMary L
Date: 07/21/2025
5 starsGot my strawberry plants , and am so happy with them growing and they are growing runners , very pleased with quality of plants ****Stark Bro's Nursery & Orchards Co
Date: 07/24/2025
Thank you so much for your kind review! We're thrilled to hear your strawberry plants are thriving and already producing runners that's a great sign of healthy, happy plants. We're so glad you're pleased with the quality, and we appreciate your support. Wishing you a delicious and fruitful growing season!Review fromKenneth B
Date: 07/18/2025
5 starsI just wanted to say Thank You, all the plants I've ordered this year came alive and are thriving, The ******* Grape vine just came out of dormancy a week ago but everything is growing very well.. Keep up the Great Work, I'll shop Stark Bros. before I'll look anywhere else.. Thanks Again!Sincerely,*** *****Stark Bro's Nursery & Orchards Co
Date: 07/21/2025
Thank you so much, ***! We truly appreciate your kind words and continued support. Its great to hear that all of your plants are thrivingespecially that ******* grapevine waking up right on cue! Were so glad to be your first choice, and well keep working hard to earn that trust. Wishing you a fantastic growing season!Review fromChris H
Date: 07/17/2025
5 starsI ordered several trees from Stark Bros Nursery and they arrived very quickly, were packed very well and looked beautiful when they were taken out of the box. The leaves are a deep, beautiful, healthy green and have a ton of new growth already. I am thrilled with my new trees and highly recommend Stark Bros!Stark Bro's Nursery & Orchards Co
Date: 07/21/2025
Thank you so much for your kind words and recommendation! We're thrilled to hear your trees arrived quickly and in great condition. Its wonderful to know theyre already showing healthy growththats exactly what we love to hear! If you ever have any questions along the way, were always here to help. Wishing you lots of success and joy with your new trees!Review fromKhelin T
Date: 07/15/2025
1 starOrdered a bare Root tree having had great luck with other nurseries bare root trees. Arrived dead. Is still dead. Contacted Stark Bros for warranty redemption and received "growing tips". Growing tips do not fix "dead". Since then I've gotten a "high volume of inquiries" email. And now silence. Even tried ******** to contact them. I just want a refund or replacement.Stark Bro's Nursery & Orchards Co
Date: 07/16/2025
Were very sorry to hear about your experience and that your tree did not survive. That is never the outcome we want for our customers.
After reviewing our records, I was unable to locate any prior communication from the email address you provided, which may explain the delay in response. When bare root trees are shipped, they are dormant by design, and it can take several weekssometimes longer depending on weather and planting conditionsfor them to break dormancy. This is why we initially send growing tips and instructions, including how to perform a scratch test, which helps determine whether the tree is alive and simply slow to leaf out, or if it has failed.
That said, we absolutely understand your frustration, and as a courtesy, I have gone ahead and issued a full refund for your order. You should see the funds reflected back to your original payment method within 35 business days.
We truly appreciate your feedback and the opportunity to make this right. If you have any further questions or concerns, please dont hesitate to contact us directlywere happy to help.Review fromHarry M
Date: 07/07/2025
5 starsI have to say, THANKS for everything the folks at StarkBro's do. I have thoroughly enjoyed working with them for many years in the advancement of my humble little orchard/farmette. Their plants are nearly always in great shape upon arrival and adapt well once planted. On the rare occasion of failures that I have had, **************** has gone out of it's way to make it right. They honor their guarantee. Sale prices are fantastic, the free shipping offers are sales clinchers with me. I'll be keeping an eye out for StarkBro's sales emails. Thanks again. Happy "Orcharding".Coach MacReview fromKatrina S
Date: 07/07/2025
5 starsWonderful customer service. I had a Pink Lady Dwarf Apple Tree that we planted next to two other Dwarf Apple Trees. Two of the trees are growing apples, but the Pink Lady has never grown apples. It's still alive and thriving, but no apples. Stark Bro's **************** has been super responsive in giving us tips and tricks on how to care for the tree and how to check the vitality of the tree. After still not getting apples on that one tree, they sent out a replacement. So happy with our customer service experience with *********************** Bro's! :)
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