We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Major Appliance Dealers

Major Appliance Service Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Major Appliance Dealers.

Reviews

This profile includes reviews for Major Appliance Service Headquarters's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Major Appliance Service Headquarters has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    1

    Average of 1 Customer Review

    Want to share your experience?

    Leave a Review

    Review Details

    • Craig P

      Date: 01/29/2024

      I called MASH out for a problem with the furnace on Saturday 1/13/24. The technician arrived and stated that it was a intake motor that supplies air to the furnace that needed to be fixed. On Monday, ***** from MASH called an asked if the furnace was still doing the same thing. I told him **** and he said he would order the part. I called them on 1/18/24 and they still did not order the part. I was told it would be ordered that day and that it would be in Monday 1/22/24. It was not in on Monday. I called again and and there was no record of it. Finally, I got a call on 1/29/24 from ***** stating that they would not be fixing my furnace and that I should find someone else. They did however wave the **** fee from 1/13/24 which stated that the technician cleaned the furnace which he did not. I do not recommend using this company and I now have to go through the process of having another company come in and work on my heater.

      Major Appliance Service Headquarters

      Date: 01/30/2024

      We inspected the furnace on a Saturday. The unit was working as it should, and the home's temperature was satisfied at the time, (with sub zero temps outside). We gave our best guess, based on conversations of what it was doing prior, that if if it had issues going forward, it could possibly need a few parts. We are a ******* and ****** dealer so we are not as versed in Trane units. We waived his fee and suggested he find another servicer to work on that particular furnace.

    Major Appliance Service Headquarters is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.