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Find a Location

Benjamin Franklin Plumbing - Kansas City has 1 locations, listed below.

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    Business ProfileforBenjamin Franklin Plumbing - Kansas City

    Plumber
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/4/2017

    Years in Business: 13

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Plumbing

    Emergency Plumbing

    Water Heater Installation

    Water Heater Repair

    Sewer and Drain Cleaning

    Re-piping and pipe repairs

    Garbage Disposals

    Trenchless Sewer Repair

    Toilet repair and replacement

    Faucet repair and replacement

    Water filter and water softener installation

    Business Details

    Location of This Business
    Lees Summit, MO 64081-2610
    BBB File Opened:
    11/16/2017
    Years in Business:
    13
    Business Started:
    3/1/2011
    Date of New Ownership:
    10/1/2015
    Business Incorporated:
    1/10/2011
    Accredited Since:
    12/4/2017
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Accent Home Services, LLC
    • Ben Franklin Plumbing
    Business Management
    • Ms. Madonna Forthofer, Member Manager
    • Mr. Bruce Forthofer, General Manager
    Contact Information

    Principal

    • Ms. Madonna Forthofer, Member Manager
    • Mr. Bruce Forthofer, General Manager

    Customer Contact

    • Ms. Madonna Forthofer, Member Manager
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/05/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Benjamin Franklin Plumbing is contracted to perform sewer service line spot repair at ***** * ***** ******* ******* ** *****. Benjamin Franklin quoted $ 6500.00 for the job if the street cut is not required. Benjamin Franklin quoted additional $ 7500.00 if the street and curb cut is required. The work started on March 30. The dispute is regarding workmanship. There is a leakage in repair and repair left a piece of clay tile pipe in the sewer which is now stuck in the sewer. Benjamin franklin did not attempt to resolve the problem. Warranty period in the invoice is shorter than initially discussed. Please see attached document for detail.
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB of Midwest Plains

    BBB Reports On

    BBB reports on known marketplace practices.

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