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          Find a Location

          Pete and Mac's Pet Resorts has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Pete and Mac's Pet Resorts

              600 NE Pavestone Dr Lees Summit, MO 64064-2331

            • Pete and Mac's Pet Resorts

              1255 W Baseline Rd Ste D112 Mesa, AZ 85202-5820

            • Pete and Mac's Pet Resorts

              5860 NW Prairie View Rd Kansas City, MO 64151-2764

            Business ProfilePete and Mac's Pet Resorts

            Dog Boarding
            Multi Location Business

            Additional business information

            Additional Info:
            Pet Resorts Inc. (the parent company for Pete and Mac's) is located 1255 West Baseline, #D-112Mesa, AZ Phone: 480-970-6166

            Contact Information

            600 NE Pavestone Dr

            Lees Summit, MO 64064-2331

            Visit Website
            (913) 888-8889

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 24

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            The company does boarding, daycare, grooming and training in their facility. They do not offer pet sitting services in clients' homes.

            Business Details

            This is a multi-location business.

            Find a Location

            Pete and Mac's Pet Resorts has 3 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Pete and Mac's Pet Resorts

                600 NE Pavestone Dr Lees Summit, MO 64064-2331

              • Pete and Mac's Pet Resorts

                1255 W Baseline Rd Ste D112 Mesa, AZ 85202-5820

              • Pete and Mac's Pet Resorts

                5860 NW Prairie View Rd Kansas City, MO 64151-2764

              Location of This Business
              600 NE Pavestone Dr, Lees Summit, MO 64064-2331
              BBB File Opened:
              5/29/2003
              Years in Business:
              24
              Business Started:
              10/1/1999
              Business Started Locally:
              10/1/1999
              Business Incorporated:
              5/14/1999
              Type of Entity:
              Corporation
              Alternate Business Name
              • Pete & Mac's Lenexa, LLC
              • Pete & Mac's Recreational Resort for Pets
              Business Management
              • Ms. Gay Barwald, President
              Contact Information

              Principal

              • Ms. Gay Barwald, President

              Customer Contact

              • Ms. Gay Barwald, President
              Additional Contact Information

              Fax Numbers

              • (480) 970-4496
                Primary Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Industry Tip

              Pet Sitter or Boarding Facility? Tips on How to Choose

              Customer Complaints

              1 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              01/25/2023

              Complaint Type:
              Customer Service Issues
              Status:
              Answered
              12/25/2022 boarded my dog at Pete and Mac's 600 pavestone Lee's Summit Missouri. I picked the dog up 12/26/2022 and was presented with a part of my dog's tooth in a zip lock bag. I was told it should be ok. I contacted my vet and was informed the tooth would have to be extracted estimated cost $475. I contacted the business 01/16/2023 and talked to ***** (the manager) and requested some sort of compensation. The owner was out of town but would be notified upon return. I have not been contacted and no manager was available today 01/25/2023. I would be satisfied with a boarding credit.
              Read More

              Customer Reviews

              2 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Mary B

              07/12/2023

              I had boarded my dogs numerous times over the past 3 years at the *********** Location. I was happy w their services.Recently , unfortunately boarded at the Lenexa location and was told they are not qualified to monitor my dogs health.He has a chronic medical condition that requires regular oral medication and water. I have a vet statement stating he is stable and able to be boarded. That this was a a problem...is troubling as nothing about his situation has changed.***** rather arbitrary , and absurd.
              Read 1 More Customer Review

              Local BBB

              BBB of Midwest Plains

              More Info on Local BBB

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