Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Auto Repairs

Kirksville Autoworks

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Repairs.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Stephanie F

    Date: 07/05/2025

    Called *** to have car towed. The company that responded was Kirksville Autoworks.
    They picked the vehicle up from location A and left it running on the truck for the entire tow from point A to Point B.
    The car had to be towed because it doesn't have a water pump and there is no coolant in the vehicle.
    When we told him about the issue, the driver said that the vehicle "is under temp." My husband had to point out that since there's no coolant, there is no fluid to actually give an accurate temperature.
    We have filed a claim with ***. But don't be surprised if your car needs more work after it gets towed than it did before it got towed.
    And dont worry.. we did get the car moved from the street where he left it to the driveway... with the help of a neighbor pushing it

    Kirksville Autoworks

    Date: 07/08/2025

    Upon receipt of the dispatch from *** for this vehicle, there were no notes indicating that the vehicle was not to be started. The driver contacted the customer, as they were not present with the vehicle, and no mention was made regarding the absence of coolant. It is important to note that this vehicle cannot operated without a functioning water pump, and the engine could sustain damage if operated without coolant. The customer engaged with the driver in an assertive manner. *** was informed of the situation and the events prior to the driver departing the scene. Additionally, the customer requested that the vehicle be unloaded from the truck, which the driver did at the current parking location to conclude the interaction. Photos were provided to *** before, during, and after the tow, showing no signs of overheating.

Kirksville Autoworks is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.