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Find a Location

Total Plumbing, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforTotal Plumbing, LLC

    Plumber

    Current Alerts For This Business

    Licensing:
    BBB confirmed that Total Plumbing, LLC had not obtained a necessary license from City of Kearney, MO. BBB encourages you to contact the following agency or agencies to confirm this information: - https://www.kearneymo.us/ - (816) 628-4142

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Total Plumbing, LLC is a full service plumbing company specializing in water and sewer line replacement, drain cleaning and water heater replacement in Excelsior Springs, Kearney, Lathrop, Lawson, Liberty, Richmond, and Smithville, MO.

    Products & Services

    Total Plumbing, LLC provides commercial and residential plumbing installation, service and repairs including new piping installation. They also offer drain cleaning, faucet and plumbing fixture repairs, water heater repair and installation, tankless water heater service, sewer and water line replacement, and 24 hour emergency services.

    Business Details

    Location of This Business
    Kearney, MO 64060-9269
    BBB File Opened:
    6/17/2022
    Years in Business:
    4
    Business Started:
    6/1/2020
    Business Incorporated:
    8/18/2020
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    Open 24 Hours
    T:
    Open 24 Hours
    W:
    Open 24 Hours
    Th:
    Open 24 Hours
    F:
    Open 24 Hours
    Sa:
    Open 24 Hours
    Su:
    Open 24 Hours
    Business Management
    • Mr. Zachary D. Gregory, Owner
    Contact Information

    Principal

    • Mr. Zachary D. Gregory, Owner

    Customer Contact

    • Mr. Zachary D. Gregory, Owner

    Industry Tip

    BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/28/2023

    Complaint Type:
    Billing Issues
    Status:
    Answered
    Complaint Details Unavailable

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Clint M

    1 star

    07/04/2023

    I had a main line leak. They started digging @ the meter & found the leak by the house. They were there M-F & done @ noon on Fri. We had no issues until the end. When we got home after they backfilled & "cleaned" up the yard I was blown away by how poorly this was done. They spread dirt over a much wider area than where they dug. So any *************** would be way too low as dirt was spread out & not backfilled properly in the trench. Left trash, large tree roots, marker flags & left the valve boxes tilted. Didn't back fill under sprinkler lines they had to cut & fix so when dirt was packed with the machine the sprinkler lines came apart. I dug up 3 spots & repaired those. One line was pushed down 22 inches! I'm no plumbing expert, but I know a line that is separated by 22 inches won't work. Plumbers not knowing how to fix a sprinkler line ?????. I had to move all the rock & stones back & replace my landscaping lights they tore out. The ground was very poorly graded. High & low spots all over. I spent several hours & multiple days fixing this. I never got a quote as I had a trusted friends recommendation to use this company. I'll never make that mistake again. I will research. When they were about halfway done the ******* said it could be about $6K. Fully aware of how many tree roots we had & the line was diving deeper than anticipated. I asked the owner for an estimate. Never got an answer. The invoice was $3.2K more than we were told it could be, $9.2K! I refused to pay this the way the yard was left. I had to grade by hand & had to buy more dirt to fill low spots before sod. Owner dropped the cost 800. Nope. Finally came down after much discussion to $7425.00 & said he's losing money. Comical. I have tons of pics to show all of this. They also hit my house & damaged the siding & broke a valve box w/o telling me. Also $200 more to find the plugged sprinkler line from them getting mud in the line. I should send them an invoice for all of the work I had to do ??

    Local BBB

    BBB of Midwest Plains

    BBB Reports On

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