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Find a Location

All About Doors & Windows has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • All About Doors & Windows

      110 E 16th Ave Kansas City, MO 64116-3833

    • All About Doors & Windows

      1901 Cherry St Kansas City, MO 64108-1714

    • All About Doors & Windows

      2518 NE Vivion Rd Kansas City, MO 64118-6222

    Business ProfileforAll About Doors & Windows

    Window Installation
    Multi Location Business

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    All About Doors & Windows has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • All About Doors & Windows

        110 E 16th Ave Kansas City, MO 64116-3833

      • All About Doors & Windows

        1901 Cherry St Kansas City, MO 64108-1714

      • All About Doors & Windows

        2518 NE Vivion Rd Kansas City, MO 64118-6222

      Location of This Business
      110 E 16th Ave, Kansas City, MO 64116-3833
      BBB File Opened:
      2/25/1998
      Years in Business:
      27
      Business Started:
      6/27/1996
      Business Management
      • Rory Snow, President
      • Randy Mutch, Vice President
      Contact Information

      Principal

      • Rory Snow, President

      Customer Contact

      • Rory Snow, President
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      5 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/25/2024

      Complaint Type:
      Order Issues
      Status:
      Resolved
      On March 7, 2024 I ordered from their website 12 window weep hole covers part number ********** I received the parts Wednesday March 13, 2024. The parts received was beige version of part number ****** The parts are not interchangeable. Part ***** has a flat mounting surface. Part ***** is angled. I used their website contact form to explain the error and included a photo. They quickly shipped 12 of the same parts. When I received them on Monday March 18, 2024, I used their website to request an RMA and provided detailed documentation showing the parts shipped were not what I ordered. In stead of an RMA, I received an email from ********* **** telling me they shipped the correct parts and I did not have to return the original order. I replied on March 20, 2024, that the parts shipped were not what I ordered and that I was aware they had removed part number ********* from their website. Since then they have added part number ********* to their website. That part number was not their before I informed them of the problem on March 18, 2024. It is clear they are fully aware of the problem, that they shipped the wrong parts, and yet refuse to issue and RMA or a full refund.
      Read More

      Customer Reviews

      2 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Jamie K

      1 star

      12/27/2023

      Didn’t receive order - they ignore and never made it right

      Local BBB

      BBB of Midwest Plains

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