We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Major Appliance Services

At Your Service Appliance Repair, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Major Appliance Services.

Reviews

Customer Review Ratings

1

Average of 6 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • John G

    Date: 03/03/2023

    I have a washing machine I bought *********** It is still under warranty. They sent At Your Service Appliance Repair to fix it. They have made four device call to my house. Have not fixed it yet. Never have the right part. Now I have to wait another two weeks for the to be back. It has already been four weeks. The don't seem to know what they are doing. They don't answer their phone and they do not call back. Very bad service. Would no recommend they for any repair work. ********** has not been any help either.

  • Amy W.

    Date: 01/10/2023

    This is a very frustrating company to deal with. We were sent to them by the ** manufacturer. They don't answer the phone. Don't return calls. They ordered the wrong part and when they came to put that in, reconnected our washing machine hoses wrong so we went without cold water in the washing machine until WE figured it out and fixed it. Miraculously the phone was answered in mid-December when I called -- and (also miraculously) our part had just been delivered the day before. An appointment was scheduled to bring it out on December 28th. Today, on January 10th, I have heard nothing from anyone. I emailed to ask for the part to be mailed to us and we will find a responsive company with customer ********************** to put it in. I know these are challenging times, but responsiveness and customer ********************** goes a long way and this company doesn't seem to have any of it.

  • Ashley R.

    Date: 12/16/2022

    Like many of these reviews - I had a HORRIBLE experience with this company. NOT ONCE did they answer the phone. I was the one who had to track down the information from ** to have my washer repaired. Further, after about ***** phone calls and emails with NOT ONE response, I had to hire another company who said the problem was misdiagnosed! At that point, I asked for a refund and they said theyd ***** me one- again after another at least 20 phone calls to follow up on said refund, they said no. I provided all the information proving I was right, including emails from **, no response and no offer to refund our money. HORRIBLE HORRIBLE HORRIBLE!

  • Ray W

    Date: 12/06/2022

    Wont answer the phone. Brand new dishwasher had a pump go out after 25 or so uses. It has been over 90 days awaiting a part they keep telling GE. How they became a warranty contractor I will never know.. Dont bother, call someone else because they wont get back to you or respond. Very poor communication, they claim they go to 70 plus houses a day, thats a lot of ticked off people in the *********** Area

  • Grant J

    Date: 12/01/2022

    Left a bad review on Yelp like everyone else.. I was promised a refund for parts never delivered back in 6/2022 8 months after being charged. This company needs to be stopped. They just aggravate customers without any remorse or repercussion. I will be suing them soon as I expect NO response to my attorneys emails..

  • Leon F

    Date: 10/20/2022

    I honestly don't know how they stay in business. We've been waiting MONTHS for repairs. MULTIPLE appointments have been set up, each time broken by At Your Service.Do NOT waste your time!

At Your Service Appliance Repair, Inc. is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.