Complaints
Customer Complaints Summary
- 43 total complaints in the last 3 years.
- 32 complaints closed in the last 12 months.
If you've experienced an issue
Submit a ComplaintThe complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.
Initial Complaint
Date:07/18/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
You call me every day.I have asked you to stop and i'm trying to block your number and you keep using the different number.Stop calling me please. I am registered with the national do not call registry.
Business Response
Date: 07/21/2025
We apologize for your experience. We have added your phone number to our internal DNC list. Thank you.Initial Complaint
Date:07/16/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Call with different numbers so I can't block. Stop harassing .me.Business Response
Date: 07/21/2025
We apologize for any frustration or inconvenience this may have caused. We have removed you from our call list.Initial Complaint
Date:07/08/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
This business keeps calling me. I have received 4 calls from them today alone, all from different numbers which makes them hard to block. They are spam.Business Response
Date: 07/09/2025
Thank you for taking the time to bring this to our attention. We sincerely apologize for any frustration or inconvenience. Please send your contact information to: *************************** so we can add it to our internal "Do Not Call" list.Initial Complaint
Date:06/25/2025
Type:Status:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
They keep calling me everyday,they need to stopBusiness Response
Date: 06/26/2025
Hello ******* We apologize for any inconvenience this may have caused you. We have taken care of this issue. If you need anything, please call us directly and we will be glad to help you.Customer Answer
Date: 06/27/2025
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
****** ********Initial Complaint
Date:06/19/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Smartwatch insurance will not stop calling me and I want nothing to do with themBusiness Response
Date: 06/20/2025
Thank you for taking the time to bring this to our attention. We sincerely apologize for any frustration or inconvenience. We have added you to our DNC list. If you have any further questions or issues feel free to call our Customer Care team at ***************Initial Complaint
Date:06/12/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
This company called me 4 times in the span of one work day, during hours I was unable to answer. When answering, after the 4th call, I got no response. They also are abusing the phone system preventing blocking of their calls by robocalling from a huge bank of numbers that are non-contiguous and the only consistency is they come from the 833 area code. Since there is no messages left and their is no time between calls to review (even if there was a message) this is considered a nusance. Calls should be made no more than once a day with messages left if there is no answer. Further, positive contact should not be required before a number is removed from their list. It should be proactively removed after 3 failed attempts with messages left.Business Response
Date: 06/16/2025
We apologize for any frustration or inconvenience this might of caused. we had added the number provided to our DNC list. Thank You.Initial Complaint
Date:06/06/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I regret filling out form online. It is very misleading. I’ve received over 20 annoying phone calls and I’ve asked them to stop. Each call comes from a different area of the country.Business Response
Date: 06/10/2025
We are sorry for any frustration or inconvenience this might of caused. We have removed you from our call list.Initial Complaint
Date:06/05/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
They continue to send me text messages and call me at all hours of the day. I have no use for your services, and businesses like you that cold call from collected data have no idea how harmful this is. I had to get an order of protection against an ex and he would call and text from spoof numbers. Didn’t matter how many times I blocked it. I’d urge you to use more ethical, professional, and responsible methods of sourcing clients. Shameful.Business Response
Date: 06/05/2025
Thank you for taking the time to bring this to our attention. We sincerely apologize for any frustration or inconvenience. We have added you to our DNC list. If you have any further questions or issues feel free to call our Customer Care team at ***************Initial Complaint
Date:06/03/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I have been receiving calls from them constantly for the past year even though I have notified them not to call me anymore and I am on the do not call list. They constantly call from new numbers so blocking does not help. I need this to stop.Business Response
Date: 06/03/2025
We apologize for your experience. We have put your phone number on our internal DNC.Initial Complaint
Date:05/30/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Keep calling me and I have no interest in there insuranceBusiness Response
Date: 06/02/2025
We are sorry for the frustration and inconvenience. We have removed your number from our call list.
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