Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

AlphaTech has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • AlphaTech

      3150 Mercier St Ste 672A Kansas City, MO 64111-3663

    Business ProfileforAlphaTech

    Computer Consultant

    At-a-glance

    Customer Reviews

    1.67/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Alpha Tech provides IT Support, VoIP phone systems, TV repair and much more to small and mid-sized businesses.

    Business Details

    Location of This Business
    3150 Mercier St Ste 672A, Kansas City, MO 64111-3663
    BBB File Opened:
    10/14/2019
    Years in Business:
    4
    Business Started:
    9/11/2019
    Business Incorporated:
    9/11/2019
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Jacob Eads, Owner
    Contact Information

    Principal

    • Mr. Jacob Eads, Owner

    Customer Contact

    • Mr. Jacob Eads, Owner

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/16/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I contacted Alpha Tech after LG gave their information to me as a authorized 3rd party repair for their washers. The owner came out on 8/3/21 and while diagnosing the error found another one. He didn't have the parts for it so had to order. Agreed upon a total of $150 for the repair including the $80 service fee. Paid the service fee and set an appointment for 8/4 @ 11:30. Got an email confirmation for the appointment. Company never showed back up, has not responded to any calls to their 3 numbers or texts. Registered a complaint with LG. LG has tried to contact them and gotten no response. The company seems to have dropped off the face of the earth.

    Customer Reviews

    6 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Kelly G

    1 star

    04/29/2024

    If I could, I would leave a 0 star review. This company is not legit. They took my money and then told me that the item was out of stock. After months of waiting, they finally sent me the sweatshirt. When the sweatshirt was the wrong size, I sent it back and requested that they send a smaller size. After receiving the returned merchandise, they claimed it was not “up to their return standards” and that they would not send the smaller size or return my money. Do not do business with this company - they are a scam!

    Local BBB

    BBB of Midwest Plains

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.