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Business Profile

Gas Station

Conoco

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Gas Station.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/26/2025

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I went there to get gas but the gas kept flowing out of the pump. I went into my car because it was cold. So when I looked again at the pump it was over $60 on the pump and looked down all the gas was spilling out, it was a lot. I went in to ask the clerk if I could turn the car on. I was worried about all the gas there because it was a lot. He said it was ok to turn the car on. So I turned it on and drove down the street and it stopped working and turned around and went back to the gas station to tell the clerk. So the manager came and told me to take it to my dealer and H32383232323635****33H would pay for the bill. I picked it up yesterday and paid over $1,000 to get it repaired. I took it to a dealer in ****** first but it would cost over $1700 and then I took it to *********** and paid close to a $1,000. I wanted a second opinion. So I told the H32383232323635****33H station and they said they didn&#**;t think my car was damaged from the overflow of gas. I would like a refund and to report this issue to warn others.

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