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Business Profile

Used Car Dealers

Stadium Auto, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Used Car Dealers.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/21/2023

    Type:Order Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    They sold me the car and then stole it from me and then resold it on Craigslist took 2600 from me now I'm home less losse wages from my job no job I really need my money back r the car but they already sold the car to someone else n they have did so many people like this it's ?? sad

    Business Response

    Date: 03/02/2023

    The Customer bought a used car As-is, with all the proper documents to tag and legalize the car in December of 2022. In January we filed a notice of sale with the state, as required. I have attached a copy, slightly redetected to show that. I have also included a report that shows, they have not registered the car. I have spent the last two days speaking with both the Independence and Kansas City police departments and have been unable to locate any formal reports of that vehicle being stolen or even reported. With out a report the tow lots have no way of reaching out to them to recover their vehicle. I am sorry I have no other means to prove our innocence. We are open to any type of investigations, after all we are a small family business and we are here everyday working. We are not hiding. These customers have been calling us and making threats, as well as, coming to our car lot when it is closed and yelling lies at our customers, scaring away business. Now they have taken to the internet in an attempt to cause harm to our business reputation. we are grateful for the assistance you are giving us in this situation. We are happy to help in any way.

    Stadium Auto LLC

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