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Business Profile

RV Dealers

Apache Village RV Sales

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in RV Dealers.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/21/2024

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Bought a camper from Apache.Many issues. Takes way too long to resolve. They make promises to order parts and call back and don't. The service department is incompetent. We have had issues with a slide out and it has delayed and cut short several trips. They fix it, but they don't fix it. I want a new camper and not this piece of junk they sold us. We have had to make many repairs ourselves. We bought an extended warranty that was supposed to send a tech out to us anywhere in the ** at any time. This is a lie. I have a list of the issues and incompetence, it won't fit in this space.

    Customer Answer

    Date: 10/23/2024

    I have been working with Apache Village and they have fixed all the issues. We are taking out camper out of town in the next week and we will see if everything works like they say it does.

Apache Village RV Sales is NOT a BBB Accredited Business.

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