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            Business ProfileNorthland Auto Pro, LLC

            Auto Repair
            BBB accredited business

            Contact Information

            7116 N Oak Trfy

            Gladstone, MO 64118-2513

            Visit Website
            (816) 606-3794

            Business hours

            8:00 AM - 5:30 PM
            Business Hours
            8:00 AM - 5:30 PM
            8:00 AM - 5:30 PM
            8:00 AM - 5:30 PM
            8:00 AM - 5:30 PM
            8:00 AM - 5:30 PM
            Closed
            Closed

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            Customer Reviews

            This business has 0 reviews

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            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 2/1/2023

            Years in Business: 6

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Northland Auto Pro, LLC is a full service auto repair shop for all makes and models, foreign and domestic.

            Business Details

            Location of This Business
            7116 N Oak Trfy, Gladstone, MO 64118-2513
            BBB File Opened:
            7/17/2020
            Years in Business:
            6
            Business Started:
            1/1/2018
            Business Incorporated:
            4/23/2018
            Accredited Since:
            2/1/2023
            Type of Entity:
            Limited Liability Company (LLC)
            Hours of Operation

            Primary

            M:
            8:00 AM - 5:30 PM
            T:
            8:00 AM - 5:30 PM
            W:
            8:00 AM - 5:30 PM
            Th:
            8:00 AM - 5:30 PM
            F:
            8:00 AM - 5:30 PM
            Sa:
            Closed
            Su:
            Closed
            Contact Information

            Principal

            • Mrs. Jessica Phillips, Owner
            • Mr. Doug D. Phillips, Owner

            Customer Contact

            • Mrs. Jessica Phillips, Owner
            • Mr. Doug D. Phillips, Owner
            Additional Contact Information

            Phone Numbers

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: How to prepare your car for winter

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            08/02/2021

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            On September 28th, 2020, I paid Northland Auto Pro $5296.30 for the replacement of a remanufactured transmission/trans case for my 2004 Toyota Sienna. It has 3 year/36,000 mile parts & labor warranty. Early October I called and complained that the van was not changing gears correctly I took it back to them. November 3rd, I complained again about the transmission problems again in addition it's now it not going over certain miles. November 17th, I told them I'm having the same issues and requested they contacted the transmission people and tell them about the problems I've been having 35 to 40 mph driving gets worse. December 4th, I told them I'm scared of driving my vehicle because of issues with the tranny, it would leave my family and I by the side of the road. December 4th, my van will not go into park. I shift the gear lever into park and take my foot off the break and my van stated to roll backwards. I've only driven 7000 miles. My van has been sitting on their lot since July 1
            Read More

            Customer Reviews

            0 Customer Reviews

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            Local BBB

            BBB of Midwest Plains

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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