Complaints

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:07/06/2023

  Type:Service or Repair Issues
  Status:

  UnansweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  On 10/15/22, we asked *** *******, of Precision Flatwork Construction LLC, to come to our house and give us an estimate to the pour a sidewalk with gravel lining low spots in our backyard. He came out, measured, wrote down figures, and told us it would be $5622. He wanted us to pay half the cost so he could purchase materials. My husband wrote check #5285 for $2811.00. Depending on the weather, he would come out asap and start the job. The weather turned pretty cold shortly after that date, so we didn't contact him again until sometime in March. I called him and he said, depending on the weather, he would be out here in a couple weeks to start the job. He didn't show up. I continued to call back, he always said depending on the weather. Around Easter, he said his dad had a heart attack, was on hospice, he had to go. Since then, he wouldn't answer my calls. I called from others' phones and he would call back, but would come out next week, etc. We haven't seen him since 10/15/22, he hasn't stepped foot in our yard and still has our $2811.00. After going on YELP, we have seen that we aren't the only people who have been taken by Tim Schwartz, as there were numerous complaints. We would like to have our money back, as he is not trustworthy. I don't have a copy of the check, but could get one from the bank if it would be helpful.

• Initial Complaint

  Date:04/05/2023

  Type:Product Issues
  Status:

  UnansweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  ******* ***** ******** *** *******, Precision Flatwork located at **** * ***** ***** * ******* ** ***** contracted with me on 10/20/2020 to pour a concrete wall. He required $2,800 up front, which I paid on that date. Work was never completed. We texted and/or talked multiple times and several dates were set up, but nothing was ever started. There were always excuses, but no work was ever performed. Finally he said that he did not know when he would get to it and that he would return my deposit. I continued to follow up with him, but there was always an excuse on why he could not yet return deposit. When excuse ran out, he quit return any calls/texts.

• Initial Complaint

  Date:10/31/2022

  Type:Service or Repair Issues
  Status:

  UnansweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I paid almost $5000 to have a new Driveway and Sidewalk Replaced. They still have not completed the entire job or repaired the broken section of the new side walk that has broken off. After numerous calls, messages and promises to come back out and finish/repair now can no longer get ahold of them. I would like to have a refund and/or get the job complete.