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Business Profile

Property Management

Complete Property Management Solutions

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Quiana H

    Date: 01/14/2023

    I am also having issues with this buisness. The previous property owner sold his properties to Complete Property. They also just got a new property manager who is nasty and rude. I called to inquire about why we where charged additional $****** for rent. I left messages for them. They then responded by sending me a invoice showing in December they had a new microwave installed. The previous microwave handle broke off. Which is common wear and tear. No one said due to microwave not able to be fix we will get a new one for you and install it. I called the property manager to discuss this in a professional manner. The property manager was hostile, aggressive,and nasty. I couldn't even get a word in. I paid the invoice and told her I've moved passed all this. No one contacted us to let us know we had to pay for a new microwave. The proprety manage said I'm not the previous manager ( meaning she is not taking c*** like the previous property manager did) i should knowb then what was coming. Why don't you just move! I was shocked when she said that. I thought people that are good tenants pay their rent where highly value tenants. I guess I'm so wrong. The proprety also does not address maintenance issues or maintain the proprety. ****** backed up over a week ago had to call my uncle who is a plumber. The stove they brought us was in poor condition. Now the fuse box keeps knocking the furnace off due to over heating . It smells like something is over heating. I tried to let the new property manager know this but she continued to over talk me and also have attitude. I told her I was over the stove being broke. I also let her know I'm ok with being charged fir a ****** microbe plus late fees as if it's rent. I had to tell the property manager have a blessed day. I definitely do not feel anyone should move into their properties. It's below average. Highly suggest you pursue other options.

    Complete Property Management Solutions

    Date: 02/01/2023

    Thank you, ****** for taking the time to speak with me on the phone and over email about the concerns and pain points you listed above. I know we were able to have a productive conversation about your experience, the ways you and I plan to address these issues, as well as the consideration the owner is willing to give for the frustration you experienced. We hope the remainder of your residency before you move is more pleasant and wish you a bright future wherever you plan to stay next. Thank you,

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