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Business Profile

Heating and Air Conditioning

Anton's Plumbing, Heating/ Cooling & Energy Experts

Reviews

Customer Review Ratings

4.77/5 stars

Average of 146 Customer Reviews

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Review Details

  • Review fromKristen T

    Date: 05/13/2024

    1 star
    I would never use them again. ******* gave his recommendation for a partial fix for a kitchen stack then a week later I had to call back as I really needed a full stack replacement. After partial stack work was completed, plumber did not tag work for county inspector, so plumber had to come back yet another day to tag. I was left waiting multiple days with a torn apart kitchen waiting for the inspector to return only for Antons to tell me there was poor communication between them and the county and it had passed. A week later they come back to quote me an additional $2,800 on top of what I had just paid for the partial. I had to call and complain to the ** to get the price adjusted to compensate for what I had already paid. Once they came back and completed the full replacement, they stated I was scheduled for the county inspector to come again. The day of inspection I get a text message 30 minutes before the 4 hour window saying they didnt get me scheduled. They reschedule me via text for the next day with the same 4 hour window, inspector never comes. Inspector finally shows on the 3rd attempt only to fail the inspection, pipe in ground isnt level. They then have to come back fix the work, resend an inspector, and patch the concrete( all different days). This job started mid February and ended end of April. In addition to the amount of personal time I had to waste waiting around for them to come or someone to no show, I had to call the office after they left every time to follow up AND SCHEDULE MY OWN APPOINTMENTS. I also never received electronic quotes or receipts for any of the work. They just shove an iPad in your face saying sign here and swipe your card. Do better Antons!

    Anton's Plumbing, Heating/ Cooling & Energy Experts

    Date: 05/17/2024

    Hi *******, We are reaching out about your recent experience, At *****'s we thrive for world class service but here we missed the ***** We understand how frustrating your situation was and we want to extend our sincerest apologies. I know you spoke to our GM but he has attempted to reach out again to understand the event s that unfolded after you all spoke. We take these situations serious and as training opportunities. Please call our office at ************ to speak t *** at your earliest convenience. We hope we have the opportunity to serve you again.
  • Review fromMiss P

    Date: 05/03/2024

    4 stars
    Representative that came out was *****. Very patient and explained process

    Anton's Plumbing, Heating/ Cooling & Energy Experts

    Date: 05/06/2024

    Thank you for leaving us a review on your recent experience, *****************.. We are glad to hear ***** took care of what you need, please call on us again if you should ever need another service.
  • Review fromDorothy B

    Date: 04/23/2024

    5 stars
    Very professional. I felt he was here to help me...not take advantage of me.
  • Review fromThomas G

    Date: 04/19/2024

    5 stars
    ***** did an outstanding job! He was very personable and explained exactly what he was doing.

    Anton's Plumbing, Heating/ Cooling & Energy Experts

    Date: 04/22/2024

    Thank you for the fantastic review, ******! We appreciate you taking the time to let us know about your experience, and we so glad to know that ***** was able to take care of what you needed! We look forward to seeing are you the next time you have any other services!
  • Review fromStephrn C

    Date: 03/29/2024

    5 stars
    ********************* an excellent job on our **********************. He was very friendly, knowledgeable, and efficient. This is the second time weve used Anton ********************** yeah and have received excellent service both times.

    Anton's Plumbing, Heating/ Cooling & Energy Experts

    Date: 04/01/2024

    Thank you for the fantastic review, *******! We appreciate you taking the time to let us know about your experience, and we are so glad to know that **** was able to take care of what you needed! We look forward to seeing you the next time you have any other services!
  • Review fromNick A

    Date: 03/29/2024

    5 stars
    Best price I found and the work was performed flawlessly. I highly recommend them. I told family and friends and they said the same thing. Beautiful installation and cant even hear it kick on or off. The one home decision I am absolutely proud of. Thank you!!

    Anton's Plumbing, Heating/ Cooling & Energy Experts

    Date: 04/01/2024

    Thanks for the amazing review, ****! We are so glad that you had such a great experience with our team and we appreciate you taking the time to leave us a review! We hope to see you again if you ever need another service!
  • Review fromSarah W

    Date: 03/14/2024

    5 stars
    They installed a new unit and also service it for us. All of the technicians are knowledgeable and kind and we really enjoy them. Thanks for the reliability and professionalism! We appreciate you!

    Anton's Plumbing, Heating/ Cooling & Energy Experts

    Date: 03/15/2024

    Thank you for the stellar review, *****! We appreciate you taking the time to leave us a review, and we are so glad that we took such amazing care of you! We hope to have another opportunity to see you again if you need anything else!
  • Review fromElizabeth M

    Date: 03/11/2024

    5 stars
    Called and scheduled an appointment quickly to install a humidifier to pair with our HVAC. My husband installed a good portion, but was unclear how to connect the final portion. Lots of appointent availability. *** arrived on time and was very helpful. He quickly identified the issue and explained the solution to my husband/showed him what was still needed and provided a quote for the job. Everything went smoothly, would recommend this company to others.

    Anton's Plumbing, Heating/ Cooling & Energy Experts

    Date: 03/12/2024

    Thank you for the fantastic review, *********! We appreciate you taking the time to let us know about your experience, and we are so glad to know that *** was able to take care of what you needed with the humidifier! We look forward to seeing you the next time you have any other services!
  • Review fromLarry S

    Date: 03/08/2024

    5 stars
    Very professional, polite, and knowledgeable. He solved the problem quickly.

    Anton's Plumbing, Heating/ Cooling & Energy Experts

    Date: 03/11/2024

    Thank you for taking the time to tell us about your experience *****! We're happy to hear that we provided such a great service for you. Thanks for the support and we appreciate your business!
  • Review fromJohn K

    Date: 03/01/2024

    5 stars
    Great job!Quick efficient and didnt push more than I wanted or needed. We talked about some future work, but no pressure to do it now. I appreciate that a lot.

    Anton's Plumbing, Heating/ Cooling & Energy Experts

    Date: 03/06/2024

    Thank you for the stellar review, ****! We appreciate you taking the time to leave us a review, and we are so glad that we took such amazing care of you! We hope to have another opportunity to see you again for your future work!

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