Business ProfileforSt Louis Property Management

I rent the address at **** Huntington from STL Property Mgmt. When St Louis had unprecedented flash flooding, I woke to 3 inches of water in my basement and could hear more pouring in. I submitted my maintence request at 3:57am 07/26 - I was asked to send pictures to "describe" the incident around 8:45-ish, by that time the water had gotten up to appox 6 inches deep- i sent pictures of the hot water heater and furnace also submerged in the water so it was very clear there was a major issue, I heard nothing else all day- 07/27 I realized that due to the flooding my hot water was out, I sent another request around 6am and sent a personal email to the manager ****** about the situation and tech came out around 830am 07/27, I asked if he was there for the flooding? he said that he was NOT that guy he was just there for the water heater I advised him that I needed someone out here for the flooding ASAP he even agreed that someone needed to take care of it - I sent another email to ******, with no response. Around 245 07/27 my original request was canceled and they created a new request stating reached out to technician- I have sent my property manger now 2 more un answered emails - I am at a loss - I just want them to clean and repair the foundation/basement so this does not happen again, I have a child and I cannot have mold growing with the mud and still standing water in my basement