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Business Profile

Moving and Storage Companies

Gateway Moving & Storage

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Gateway Moving & Storage's headquarters and its corporate-owned locations. To view all corporate locations, see

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Gateway Moving & Storage has 2 locations, listed below.

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    Customer Review Ratings

    1

    Average of 1 Customer Review

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    Review Details

    • Collin C

      Date: 08/20/2025

      You get what you pay for is the theme of this review.3 weeks out I make the appt for movers, I get a quote for $450 to cover damage to my property, and $155/hours for labor, and I was quoted 4-6 hours. Fast forward to a few days before, I call & speak to the same individual, Mr. ****** He says were still good & asked if I can send him the addresses, then reiterated the quote. Only this time he quotes something different. Now its $250 to cover damage to my possessions, and $200 an hour for labor. Quick Math will tell you he just jacked up my max cost by $100. Now just 5 days before the move to go, I really had no other options for movers.Move day comes & everythings going smooth, until the first truck gets delivered. They open the back cabin & absolutely nothing is tied down or even cautiously stacked. Dressers are toppled over, drawers all over the place, all my stuff is just piled on top of itself with no care whatsoever. I could see my chairs just thrown on top of each other and piled on boxes laying any which way. Two of my six chairs broke, one split a good 6 inches down the back side of the chair.We labeled all 4 sides of every box, we drew arrows & wrote fragile & the main contents on every single box. All of that was ignored entirely. We opened up just 3 kitchen *********** collectible beer glasses were broke as well. As you can see this box is padded, packed carefully & has FRAGILE written clear as day on it.They would lay dollys & other rolling carts in my flower bed & on top of my bushes. I had to keep moving them off.Relative to other companies, both the initial $1350 and the second quote of $1450 are competitive costs. But thats not what I ended up paying. If I was going to pay closer to $2,000, I wouldve rather just hired a larger company. My receipt is nothing more than a square link that says custom - $1800, otherwise id be taking this to the BBB for my initial cost to protect my damaged items and seek my refund.

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