Heating and Air Conditioning
Stokes Comfort Systems Heating & Cooling LLCReviews
Customer Review Ratings
Average of 4 Customer Reviews
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Review fromClaudia W
Date: 04/25/2024
1 starI would not recommend using this company. They came out to work on our AC unit and were here for three hours without fixing the issue. They stated that they would return the next day but never did. I called them three days in a row and left voicemails with no response. I had to call another business to finish the work. It has been over two weeks since they originally came and they still have not reached out to me.Review fromChrista V
Date: 04/25/2023
1 starTook over 4 months to work on a new construction job. Horrible communication and nothing but excuses. Unfortunately, we were stuck with them because we paid a large deposit. We had to threaten them with a lawsuit if they didn't finish. Finally, showed up and completed enough to get thru first inspection. They are still not done with the project and they are not returning phone calls or texts. Very unprofessional. I would caution anyone in doing business with this company.Review fromShakira D
Date: 04/12/2023
1 starHorrible company, no communication, was supposed to come out 3 days in a row, never showed up! No phone calls either to let me know they are running behind or anything! Would never recommend!
Stokes Comfort Systems Heating & Cooling LLC
Date: 04/24/2023
I am sorry you are having issue reaching us or getting someone to your property. We would love to help. Unfortunately, your work order is from a warranty company who is in charge of your and we cannot proceed in helping resolve the issues until they are assigned to us. After looking I noticed you work order is under a different contractor at this time and We have zero ability to do anything unless we get is assigned to us. Please reach out to our office directly at ************ and we will be more than happy to help you resolve this issue.Review fromStacy W
Date: 12/15/2022
1 starNO return phone calls. Cant get rebates promised. Left ** without heat/air for weeks. Had to hire another contractor to repair
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