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Business Profile

Bank

Neighbors Bank
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB
Visit Website(833) 514-4190Email BusinessWrite a Review

About

Overview

Neighbors Bank

3621 Discovery Pkwy Ste 115

Columbia, MO 65201-7347

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See Hours
Operating Hours
7:00 AM - 7:00 PM
7:00 AM - 7:00 PM
7:00 AM - 7:00 PM
7:00 AM - 7:00 PM
7:00 AM - 7:00 PM
9:00 AM - 5:00 PM
9:00 AM - 5:00 PM

BBB Accreditation & Rating

Neighbors Bank is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Rating

A+

Reasons for rating

  • Customer Reviews are not used in the calculation of the BBB Letter Grade Rating.
More InformationHow are BBB ratings calculated?

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About This Business

Neighbors Bank provides banking and mortgage services, including home loans, mortgage refinancing, and savings accounts. The company assists clients by offering online tools for mortgage applications, preapproval requests, loan management, and savings account access through digital banking platforms.

BBB Accredited Since: 6/23/2025

Years in Business: 81

Products and Services

Savings Accounts: High-yield savings options with tiered interest (4.50 % APY on balances up to $250,000; lower rate beyond)
Online Banking Tools: Digital account access, document upload, mortgage tracking dashboard, ACH transfers, check deposits, and wire services
Home Loans: Mortgage options including USDA, FHA, VA, and conventional loans, with online application for preapproval and document submission
Loan Specialist Support: Personalized assistance from dedicated loan professionals throughout the mortgage process

Business Details

Local BBB:
BBB Serving Greater Missouri & Southern Illinois
BBB File Opened:
11/29/2022
Business Started:
3/31/1945
Business Started Locally:
3/31/1945
Business Incorporated:
3/31/1945
Type of Entity:
Corporation
Business Management:
Mr. Nathan Smith, Production Manager
Ms. Melissa McNutt, CEO

Additional Contact Information

Principal Contacts
Ms. Melissa McNutt, CEO
Customer Contacts
Mr. Nathan Smith, Production Manager
Ms. Melissa McNutt, CEO
Additional Email Addresses
Primary: Email this Business

Additional Information

Business Categories
Bank, Mortgage Lenders

Latest Reviews

  • Morgana G

    "The loan process was incredibly straight-forward and all of our worries about down payment costs, and types of loans available were taken care of for us as soon as we mentioned them. Mr." ... Read full review

  • Tyler H

    "REMOVEDand REMOVEDmade the whole process smooth, and as pain free as possible. Kept us updated through every step and went the extra mile with their communication."

  • Nancy C

    "Our experience with Neighbors Bank was beyond amazing!" ... Read full review

View all Reviews

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When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.